Just wondering. When SE nothing to do and they look outside the shop with hungry eyes on potential prey, its offending to the customers outside, what shld they do instead?
Chat amongst themselves -> interpreted as unfriendly to customers
Bow down their heads and look nowhere else until a customer walks in?
Look everywhere else just don look outside?
Faster run to the backroom till someone enters then can come out?
I have been brushed off by many boutiques before. But its only after i went inside and experienced the service (or lack of) that i comment on it tho.
I love to drop by at boutique when free...they are really nice staff like Andy,Michelle,Ida,Jeremy, Hafis, Sean.... so many till cannot remember all their name..
Just to share a lil bit of my experience with our local Pam outlet. I was served by Ida Wee ... and she softly whispered.. "it's cheaper over there" ...
WAHHH! 1 X SABO!
Gone in a few times, in polo/ berms, and in longsleeves/ office attire, no issues at all.
Also, one thing I notice (and sometimes it gets irritating) is that the first thing the SE looks at when they see you, is your watch. Once I walked in to the JLC boutique in Raffles Hotel, the SE gave a glance at my watch before even serving my requests. (Want to glance also dun so obvious ma!) lol!
I find it irritating sometimes because I am working in construction industry, and sometimes my work requires that I go to construction site. On those days I would not wear any 'decent' watches. Most prob I would be wearing my casio edifice. I'm sure if I would to wear a casio, they wouldn't even want to entertain me...... =(
Any similar experiences?
Yesh experience before... That's why if I intend to try on watches at shop, I will take off my watch and keep it before I go into e shop....
So they don have anything to see and also convenient to try out other watch...
Just to share a lil bit of my experience with our local Pam outlet. I was served by Ida Wee and I must say she's very courteous and patience. I walk in without any idea which model I wanna get and yet she still go through with me which one is base and which is their in-house movement models. Oh, did I say I was only wearing my trusty G-Shock when I walk in. After trying a couple of models which she initiated to let me try, I told her I can't decide which one to get .. she still kindly ask me to take my time to decide. I told her I'm go Europe in a couple of weeks time and she softly whispered.. "it's cheaper over there" .. this kinda SE is BEST!!
I gotta agree to that I hate it when I walk into a watch shop, and the SE all start starring at your wrist before they start approaching you. Have a couple of experience with that in FEP tho.
Also, one thing I notice (and sometimes it gets irritating) is that the first thing the SE looks at when they see you, is your watch. Once I walked in to the JLC boutique in Raffles Hotel, the SE gave a glance at my watch before even serving my requests. (Want to glance also dun so obvious ma!) lol!
I find it irritating sometimes because I am working in construction industry, and sometimes my work requires that I go to construction site. On those days I would not wear any 'decent' watches. Most prob I would be wearing my casio edifice. I'm sure if I would to wear a casio, they wouldn't even want to entertain me...... =(
I think this has been discussed before but just to chime in my 2 cents.
service levels of AD according to my personal experience:
1) THG
2) Sincere
3) Cortina
Best place to go for THG :
1) Raffles Arcade
2) Taka
3) Tangs
For me it's THG then Cortina..... this way for 10 years for me.
I think this has been discussed before but just to chime in my 2 cents.
service levels of AD according to my personal experience:
1) THG
2) Sincere
3) Cortina
Best place to go for THG :
1) Raffles Arcade
2) Taka
3) Tangs
It is always a NO WIN situation for the SE anywhere lah. If dun approach you, you said them too "dao". Approach u, kana said being pushy. At least, try to go inside and talk to them first before making the judgement lah. I was there last month wearing short and t-shirt. No problem talking to them...
It is always a NO WIN situation for the SE anywhere lah. If dun approach you, you said them too "dao". Approach u, kana said being pushy. At least, try to go inside and talk to them first before making the judgement lah. I was there last month wearing short and t-shirt. No problem talking to them...
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