Rolex Service Center info

[garb-age]

my subbie is coming 1. is there any good reason to take it in for any `servicing'? it is actually working fine. i called and they said no need. typically after 3 years do u consider servicing....

however, i am not sure if there is anything i can get out of the RSC so my watch is in tip top condition. abit kiasu i gues...

[triton]

my subbie is coming 1. is there any good reason to take it in for any `servicing'? it is actually working fine. i called and they said no need. typically after 3 years do u consider servicing....

however, i am not sure if there is anything i can get out of the RSC so my watch is in tip top condition. abit kiasu i gues...

wait till 3 yrs up then go service.

[triton]

went RSC this morning to send in my explorer II again. this was because, the hands were scratched as confirmed by RSC staff.

took the opportunity to ask about the authentication of rolex issue.

1) the cost is between 75 to 100 depending on age of rolex. older models will require a higher cost. the cost is NETT.

2) time taken for authentication depends on the number of people in the queue.

[Bluedevil]

Can the RSC pimp up our watches? I m thinking of adding new stuffs hehe to my TT blue sub. Diamond bezel? Gold dial? Diamond markers? Possible?

[Darkangel]

Can the RSC pimp up our watches? I m thinking of adding new stuffs hehe to my TT blue sub. Diamond bezel? Gold dial? Diamond markers? Possible?

I've seen a Sub with a Diamond Bezel it was like....bleahh...cannot make it. Doesn't suit the sporty image of the watch.

Gold dial or Diamond markers do exist,my dealer wanted to sell me a TT sub,with a gold dial and diamond marker. Looks pretty nice I have to say.

[Bluedevil]

I went to RSC and they can change the face of my blue sub for 5.2K for the gold or grey dial with diamonds and sapphire. Faint.

[Darkangel]

I went to RSC and they can change the face of my blue sub for 5.2K for the gold or grey dial with diamonds and sapphire. Faint.

Hehehe...it's liddat 1..My dealer last time offer me a TT sub with the grey dial with diamonds and sapphire...

$8k

[triton]

got back my explorer II today. hands are free of scratches. the damaged hands were replaced FOC

[feudallordcult]

just called to check. the servicing at rsc will take abt 30mins for the technician to ascertain cost of servcing. price will be from 400 & above. talk abt heavy duty maintenance. period of servicing will take about 3-5 weeks depending on condition of watch.

[feudallordcult]

cost of a bezel insert is 51+25=$76 for those who are interested to know.

[teo]

What do you think of Rolex servicing center?

Went to rolex servicing center to change a new bezel insert for my TT sub. My watch came back with a few scratches on the side of bezel!!

I discover this when i reached home and shine the watch under light. Before changing the bezel insert there were no scratches. The sight of the scratches made me really angry and upset. Poor standard of service by technician, next time I rather go jw watch or other shops for servicing. Technican just don't follow proper procedure when doing the job ( take short cut). One word to say is lazy.

What do you think of the skill of technicians? When you pay so much for servicing and get the watch scratched. Do you encounter similar problem?

[minusplus]

Went to rolex servicing center to change a new bezel insert for my TT sub. My watch came back with a few scratches on the side of bezel!!

I discover this when i reached home and shine the watch under light. Before changing the bezel insert there were no scratches. The sight of the scratches made me really angry and upset. Poor standard of service by technician, next time I rather go jw watch or other shops for servicing. Technican just don't follow proper procedure when doing the job ( take short cut). One word to say is lazy.

What do you think of the skill of technicians? When you pay so much for servicing and get the watch scratched. Do you encounter similar problem?

So far I don't have such encounters before. But some fellow forumers have had similar mishaps too.

Why don't you bring it back to them and insist they polish up the watch for you?

[wolfeyes1974]

Went to rolex servicing center to change a new bezel insert for my TT sub. My watch came back with a few scratches on the side of bezel!!

I discover this when i reached home and shine the watch under light. Before changing the bezel insert there were no scratches. The sight of the scratches made me really angry and upset. Poor standard of service by technician, next time I rather go jw watch or other shops for servicing. Technican just don't follow proper procedure when doing the job ( take short cut). One word to say is lazy.

What do you think of the skill of technicians? When you pay so much for servicing and get the watch scratched. Do you encounter similar problem?

i just realised yesterday mine also like that...but i serviced it 2 months ago...so too bad lah....dun think they'll do anything about it...tot it looked perfect to me when i collected it...wore it only 3 times and i don't think i'm the one who caused it...

dun wanna spend $$ to ask them to repolish again....not now...maybe when i really am bothered with it then do it before the one year warranty expires...besides, they've the disclaimer that scratches, dings and dents are not their responsibility...

cheers

james

[ohlins]

sent my watch in for regulation..... very professionally done..... no scratches no damage ...just a 10 min wait at the lounge/couch....

sent in another watch as one bracelet link was stiff....waited for 1 hour while i have my kopi... rsc replaced the entire bracelet under warranty.......... it was beyond my expectation so i was very happy....

so far so good for me..... and i will be there again.....

to avoid situations where they might claim otherwise, i suggest our members to take detailed pics of their watches before sending in for service........ take pics of every surface every link every possible place....... and before handing the watch to the counter staff, show her the condition of your watch.......

it's similar to car workshops.... before taking over your car, they will check for dents and scratches ....... and the owner will acknowledge on a form....

better to be safe than sorry....

[seiko.citizen]

thanks for the heads up... when i send my watch for regulate/service, ill make sure they treat it with care and no add to any scratches there. my watches are all in good condition as i wash every week and will know straight away if anything wrong