RSC verification services not available.

[wjunkie]

from $75 to $107! Oh my.....our money get 'smaller'.

[feilong108]

I think RSC is simply adjusting the prices for verification just to max out their profit margin lar...simple...

[dennistwc]

if you calculate by percentage...they up almost 40%... where on the earth of the bizness can just up their price 40% just because of overwhelming response/demand...maybe i should quit my job, take a horology course and open a small shop provide verification servies only to the brothers here to verify their Rollie, Pams and etc...who knows i may make a fortunre by doing tat......:P

[KuchingKu]

Richemont SC drop their authentication service but Rolex SC up their verification fees...erm..what can u sense from this? Rolex try to develop or focus on their 2nd tier business?

Rolex just milking since people willing to pay $ just for them to open case and look under the loupe. If I have the case back opener, also can do.

[dennistwc]

Richemont SC drop their authentication service but Rolex SC up their verification fees...erm..what can u sense from this? Rolex try to develop or focus on their 2nd tier business?

[Oceanklassik]

R they really overwhelmed? Tx for the info

[sbit_sg]

Live update as of 24/01/11 at 1005am. Network down at rsc. If u wanna autheticate your watch you have to wait till their systems is up and running. They have no idea when it can be up. Btw authentication fee is $107 instead of $75.

[CHM]

So I guess with the current "efficient" practices and with RSC's "overwhelming" customer pool, cross-checking stolen watches' serial numbers will be very low on the priority list. Less of course it is a BIG recent heist...

Independent service centres here I come!

[seiko.citizen]

...Only thing I'm not sure of (I hope some Rolex Liao Ciaos can enlighten me) is whether a data base of stolen watches (serial numbers) is used to cross-check one's watch when sent for authentication. ...

I know last time my dad brought one watch that he purchase from his brother to RSC. the name obviously registered to original owner. they question my dad on whose watch it is; where he live, etc once they are satisfied they will release the watch. this was 10+yrs ago.

i took the same watch back; no questions was asked. have they become slack or policy changed? ill let you think about it.

[Oceanklassik]

Good info you've shared with us

Appreciate it. Tx

[CHM]

Top Hour do authentication? Thought they are just a popular pre-owned watch shop. Any idea what are their charges?

I went down to Top Hour to do an authentication, just now. Didn't want to bother with the crappy attitude at RSC. It's 30 bucks a pop. He will do the authentication in front of you, e.g. open up the watch, bracelet, check for all the ref & s/n in the usual places, etc. Entire process was less than 15 mins.

His wife (I'm assuming...) will be over your shoulders making small talk, "where did you buy this from? how much?" She will also comment if it's a good deal or not. No... she is not annoying.

In his name card, he reference himself as an Ex-Rolex Technician. He also mentioned that he has worked there (RSC) for over 20 years.

Anyway, unless there is some "special" checks that only can be performed at RSC I don't see why Top Hour or any other independent shops with competent/experienced technicians, shouldn't be patronised for authentication.

Only thing I'm not sure of (I hope some Rolex Liao Ciaos can enlighten me) is whether a data base of stolen watches (serial numbers) is used to cross-check one's watch when sent for authentication. I guess this is the only short fall of small independent service centres.

BTW, Top Hour has no NETS machine. Credit card payment is available. But cash is best!

[Oceanklassik]

Well, you already did

[Ryan289]

Just went to Watch Arena. Amazingly... they helped to check and authenticate my watch FOC!!

They even helped me to adjust the bracelet to my wrist size.

Very nice of them and they refuse payment of any kind!!

Will definitely recommend business to them!

[Oceanklassik]

I am not too sure but I heard Mr Lim is an ex-ROLEX technician. You may want to call first to enquire before going down. Or wait for those who know him to chip in here.

[Ryan289]

Try Top Hour at Lucky Plaza? They should open after 2pm.

Top Hour do authentication? Thought they are just a popular pre-owned watch shop. Any idea what are their charges?