the official website is www.sinn.de then can choose english top right corner.
dun think they sell direct, if they do, pls SIC. thanks.
Maybe $100-$200 I guess? As in higher in Singapore.
Sinn direct sales are only conducted through walk-ins.
So do remember to drop by the factory is you're around frankfurt.
it;s not really that far from the airport and city centre.
Savings can be quite alot.
but be warned if you try to send it back to THG for servicing, even under warranty.
THG is one BIG F**KING liar when it comes to telling you what is covered under warranty when it comes to watches not sold by them.
I sent in my watch twice which i bought from Sinn directly
the first time the lume pip on the bezel dropped off and they quoted me 50 bucks to glue it back because they said "external defects" are not covered under warranty.
second time the pvd coating is fading...they said they would take it for investigation. few days later, i received a call stating that it's again an "external wear and tear" so i would be charged to rectify it. KNS!!! WTF?!!! wear and tear within 6 months of ownership?!
i finally got a e-mail from Sinn directly regarding this matter
here;s the excerpt:
thank you for your e-mail.
You buy the 857 s directly from Sinn Factory Frankfurt, if there is a problem with the watch there is covvered under warranty the Sinn customer service check it and repair it under warranty.
If you contact an Sinn- dirtributon partner in your county the situation is changed. The distributor can repair your watch for a charge if he repair the watch by himself. The other way is that he handle the procedure of sending the watch to germany for you. It can be that the ditributor charge you for that procedure.
To give you a reliable information about the PVD coating of your Sinn-watch we need to have a look at it. For this purpose you are certainly welcome
to send your watch to us. For sending it I would recommend to insure it sufficiently.
never once THG explained to me why they would charge me for the repairs. they jsut choose to tell me it's "external defects & Wear and tear" bull..
the 50 bucks is not much and i would gladly pay if i get an honest answer like what Sinn conveyed to me in the e-mail which i think is fair enough.
but to cheat ppl and tell them BS is going abit too far.
i wrote countless e-mails to them to explain to me about this matter and have yet to get a reply
Thanks for letting us know of your experience with THG and Sinn watches. I've read numerous experiences of other owners of Sinn watches and conclude that their customer service support is not that good. I would think twice when it comes to buying a Sinn watch even though they are well made. Customer service support is very important when it comes to buying a watch. If the manufacturer does not offer good support, I would not go for the brand.
Hi bro, updated already, thk you!!!!
For updated price of sinn watches tht is direct from Sinn Frankfurt,
Much cheaper to get in Germany. Reason being: 19% MwSt (you can get back all given you fill in the correct form with some mailing effort and a Germany's bank account) and almost all time low Euro. Example: Sinn U2 S with rubber strap after less 19 % is about 1650Eur. This translates to 2800SGD at current rate. I believe this is the cheapest brand new direct from Sinn Depot/Factory.
Any problem, no worry to send it back. I have done it many times. Just use registered airmail. Will cost you like 10 bucks to send it back for servicing.