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Thread: Any places to go besides Rolex Centre?

  1. #171
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    thanks for the info. really informative!

  2. #172
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    Anybody did use Luxury Time at Far East Plaza for Rolex service ? If yes, any positive or negative feedback ?
    Thanks a lot.

  3. #173
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    no issues for me.

    Quote Originally Posted by FlyingTiger View Post
    Anybody did use Luxury Time at Far East Plaza for Rolex service ? If yes, any positive or negative feedback ?
    Thanks a lot.
    if you have issues with your account, click here for self help and read forum rules here. 90% of your answers can be found in Forum FAQ

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  4. #174
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    Quote Originally Posted by triton View Post
    no issues for me.
    Thanks all. Very informative.

  5. #175
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    I had used top hour service a few times without any issues but today is very disappointed. The customer before me complain that Uncle lim scratched her watch sapphire glass. I was still thinking wtf how can this be? Then I pass my wife watch to ask uncle lim to change my after market bezel to original domed bezel. Now the original bezel have a few nicks and dents. Wtf can I ask if anyone know where can polish domed bezel and fix it back to the watch? Or how much will an original domed bezel yellow gold 26mm lady president costs me if I wanna get it replaced? I am very sure that before the domed bezel was passed to uncle lim, it was brand new as right after I purchased this watch, I swap it for an after market diamond dial and check the original bezel before putting it in my safe.

  6. #176
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    Quote Originally Posted by kennethTanTan View Post
    I had used top hour service a few times without any issues but today is very disappointed. The customer before me complain that Uncle lim scratched her watch sapphire glass. I was still thinking wtf how can this be? Then I pass my wife watch to ask uncle lim to change my after market bezel to original domed bezel. Now the original bezel have a few nicks and dents. Wtf can I ask if anyone know where can polish domed bezel and fix it back to the watch? Or how much will an original domed bezel yellow gold 26mm lady president costs me if I wanna get it replaced? I am very sure that before the domed bezel was passed to uncle lim, it was brand new as right after I purchased this watch, I swap it for an after market diamond dial and check the original bezel before putting it in my safe.
    Oh dear. Did you ask Mr Lim what happened or point it out to him about the scratches and dents?

  7. #177
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    Quote Originally Posted by Oceanklassik View Post
    Oh dear. Did you ask Mr Lim what happened or point it out to him about the scratches and dents?
    Actually there a thread on it on FB. There r pics to prove that I am not lying. Full story over there. Anyway I will not want to say much more in case ppl think I am trying to tarnish uncle Lim reputation. But I think I already did the damage by posting it as I am very angry about it during that time. I apologize for it and moderators can remove all my comments if u all like. I did not ask uncle lim about it as it will be my words against his words and these type of thing how to ask? Actually all the ppl in FB saw the pics and was shocked. Another issue is that the cyclops is misaligned and for this it definitely cannot be done by me. I might considers dropping by to ask him aligned my cyclops for me. Those nicks and dents r pretty obvious it done by unsuitable tools and not those usual knocks. Sorry I do not know how to post the pics here.

  8. #178
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    i have seen your posts in FB as well.

    what is done is done. some will have positive experiences, some will have negative experiences. you may not be the first to comment, and you may not be the last as well.

    it is however good to know and take lessons away. personally, i would not handle a watch to any technician unless i have seen them work on watches. the small little details like using a piece of plastic to remove hands from dial etc will give an indicative how likely i will trust the watch technician.

    the same thing goes to SA from AD. certain SA are more particular when they resize bracelet. for example, taping the watch screw head before unscrew or screw means they will be careful with your watch. whether they use loc tite also helps me make a decision. these small little things is what factors to make me decide who i hand over my watch to for assistance.

    i am just a little curious why you would choose to go back to him considering what he has done to your watch. do you still trust him after the first incident? or you have no other preferred watch technician to go to that is why you go back?


    click here to see how you can upload image via mobile devices or desktop computers or laptop


    Quote Originally Posted by kennethTanTan View Post
    Actually there a thread on it on FB. There r pics to prove that I am not lying. Full story over there. Anyway I will not want to say much more in case ppl think I am trying to tarnish uncle Lim reputation. But I think I already did the damage by posting it as I am very angry about it during that time. I apologize for it and moderators can remove all my comments if u all like. I did not ask uncle lim about it as it will be my words against his words and these type of thing how to ask? Actually all the ppl in FB saw the pics and was shocked. Another issue is that the cyclops is misaligned and for this it definitely cannot be done by me. I might considers dropping by to ask him aligned my cyclops for me. Those nicks and dents r pretty obvious it done by unsuitable tools and not those usual knocks. Sorry I do not know how to post the pics here.
    if you have issues with your account, click here for self help and read forum rules here. 90% of your answers can be found in Forum FAQ

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  9. #179
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    Hi that y I said I might considers going back but I won't go back I think. I mean how to open mouth and talk to him? It actually a simple job and I dono y there will be nicks and dents in the bezel? The job is finished in 10 mins and I just put the watch in my rolex pouch and I walk to eat rabbit and then took out my watch and see. Well I was already out of uncle lim shop. As mentioned by a guy in FB, there is a rubber ring to clamp the bezel to watch. If I am not wrong, the wrong tools might have been used or uncle lim forgot to put the ring in between the clamp? Actually ppl don't believe what I said until they cause the cyclops lol. This can't be done by me? And yes I don it have any technicians that I know and as pointed out, someone did recommend me their technician and there is even 1 that pm me. But like another guy said, experiences with different technicians differ and it might not be good to recommend lol. So now headache
    Last edited by kennethTanTan; 26-11-17 at 11:46 AM.

  10. #180
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    did you buy new or preown for that piece in particular.

    if preown and you bought from the shop, maybe can seek the shop assistance.

    Quote Originally Posted by kennethTanTan View Post
    Hi that y I said I might considers going back but I won't go back I think. I mean how to open mouth and talk to him? It actually a simple job and I dono y there will be nicks and dents in the bezel? The job is finished in 10 mins and I just put the watch in my rolex pouch and I walk to eat rabbit and then took out my watch and see. Well I was already out of uncle lim shop. As mentioned by a guy in FB, there is a rubber ring to clamp the bezel to watch. If I am not wrong, the wrong tools might have been used or uncle lim forgot to put the ring in between the clamp? Actually ppl don't believe what I said until they cause the cyclops lol. This can't be done by me? And yes I don it have any technicians that I know and as pointed out, someone did recommend me their technician and there is even 1 that pm me. But like another guy said, experiences with different technicians differ and it might not be good to recommend lol. So now headache
    if you have issues with your account, click here for self help and read forum rules here. 90% of your answers can be found in Forum FAQ

    i DO NOT respond to any pm regarding account issues

    kindly email with
    1. subject heading indicating your issue
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    if you receive no response in pm or email, it means your answers can be found in the Forum FAQ here

    your kind understanding is very much appreciated.

    disclaimer : all opinions expressed are personal

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