Cortina Watch Sale

[Wenda]

All the pieces like not very interesting leh... The discounted price can be good for some though. Thanks for sharing.

[Oceanklassik]

Cortina @Centrepoint

Thought no point creating a thread for this, so use this to ride on.

Cortina @Centrepoint is having a watch sale (up to 70%) and they are shifting to the Resort World Sentosa (RWS). When? I don't know. Brands I briefly saw included locman, chronoswiss, chopard, and many others. This is all I know.

[apanache0]

Sorry I know I'm a bit too late. My experience was... The ever first time I when to Cortina 8 years back, I never go back again.

[sportee]

They hire tom dick and hary.. I know that because they employed one of my ex-staff

Totally agree.... most of them, except the older guys, know nothing about watches. Ask them about the movements, they willl go .......

Sometimes, i really feels like telling them that they are selling the watches, and the watches don't belong to them... Maybe they have the misconception that the shop belongs to them!!

[edsonchan]

They hire tom dick and hary.. I know that because they employed one of my ex-staff

[Andyap]

Personally, I concur with everyone that Cortina's sales service is indeed poor. I noticed that the sales staff lack the friendliness and knowledge of their products. Don't even bother if they asked u to leave your name and contact if your watch is not in stock because they never return your call anyway, so far. They are now using foreigners as SEs as well and they speak English with a strong accent so need to listen carefully. But they provided better service and surprisingly called me back with latest details on the watch that I want. That's my observation at City Hall branch.

[sportee]

I agree with the general consensus that the service at THG and Sincere is better. The Junior staff at cortina lack proper training. However the Senior staff have better product knowledge and service quality.

An example would be a time when I was looking to by a watch for me wife.
I went to a Cortina where I was greet by the SE
" Hello How may I help you?"
" I am looking for a watch for my wife"
" Do you know what watch you are looking for?"
" No Idea yet"
" But we have a lot of watches in our shop!"
And he gives me this incredulous look like I am swa koo and don't know how to help me.
One would expect him to give a general suggestion like " you should take a look at the Jewellery watches of Chopard or Cartier which lots of woman appreciate" or ask me specific questions to help me narrow down my search.

I like to act blur when I go into the shop unless of course I know the SE. Cos you can tell the lousy SE when they try to smoke you out.

I had to get this off my chest....

hahaha... some SEs think they owned the watches in the shop...

[TheKing]

I agree with the general consensus that the service at THG and Sincere is better. The Junior staff at cortina lack proper training. However the Senior staff have better product knowledge and service quality.

An example would be a time when I was looking to by a watch for me wife.
I went to a Cortina where I was greet by the SE
" Hello How may I help you?"
" I am looking for a watch for my wife"
" Do you know what watch you are looking for?"
" No Idea yet"
" But we have a lot of watches in our shop!"
And he gives me this incredulous look like I am swa koo and don't know how to help me.
One would expect him to give a general suggestion like " you should take a look at the Jewellery watches of Chopard or Cartier which lots of woman appreciate" or ask me specific questions to help me narrow down my search.

I like to act blur when I go into the shop unless of course I know the SE. Cos you can tell the lousy SE when they try to smoke you out.

I had to get this off my chest....

[TheKing]

Yup I agree with the general consenus. The service at THG and Sincere is better. The staff training for the junior staff is poor although the senior staff has better product knowledge and better service standards.

The best example was when I once walked into a Cortina(looking to buy a watch for my wife).
I was greeted by the staff, " Hello, how may I help you?"
" I am looking for a watch for my wife"
" You have any idea what watch you want?"
" No Idea yet."
(I like to act blur to test the sincerity of the staff, sometimes when you act blur they smoke you out then you know not to deal with them)
" But we have a lot of watches here!" And he gives me an incredulous look like I am an idiot and dunno how to help me.
So I said "never mind I look around myself.

We would expect him to say something like, 'then I would recommend you to look at Chopard or Cartier which are nice jewellery watches for ladies, or help me to narrow down my search by asking specific questions.

I had to get this off my chest......

[toffeesthings]

Wow, is their service really that bad? I often go to the Centrepoint branch to look see look see, this elderly lady Amy serves me quite well and is not pushy at all. Maybe one of the rare gems amongst their SA...

[tripflare]

i thought i was the only who kena that cold treatment by cortina sales as i was only wearing jeans and a tee..... their service attitutes really CMI

bro, i was wearing a Mickey Mouse T-shirt, berms and slippers when i bought my Rolex there lol i concur with you on their service attitude.. CMI
Sincere and THG treated me better even though i was in the same outfit. Only bought at cortina cos i had no other option at that point in time..

[Tango]

i thought i was the only who kena that cold treatment by cortina sales as i was only wearing jeans and a tee..... their service attitutes really CMI

[dennistwc]

really so bad??

hrmms....tomorrow must go there and experience the "superb" service thn only i can give u all the latest statement

[Andrew Tay]

a message to the management of CORTINA.

if you are reading this thread......for goodness sake, i sincerely hope that your HR review the employment of your sales staff....it is getting from bad to worse.

[kencek]

Exclusive Preview of Cortina Watch Sale up to 70% off....

I fully concurred with that statement....I was down yesterday evening and service given by the guy with the ear-ring sucks.