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Cortina Watch Service
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actually cortina is most of the time pleasant... EXCEPT the one at paragon. when i inquired about the new deepsea and when it is coming in, this old man simply replied me with the price. twice. clearly someone needs to further his education and language comprehension. anyway, didnt want to argue with him... in the end i go back to my home and he goes back to his.. so all good haha
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PM me if you are interested. 20% for a 41mm rolex date just II from cortina and not from Preowned shop.
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it happen to me before but not Cortina at various shopping outlets. I went to Millennium Walk 2 years ago and bought my wife a watch from Cortina and that gentleman service was good.
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going to drop by Cortina when Im back from holidays... hopefully their service is not going to be that bad...
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was at Cortina @ Raffles City last week. I asked the SA for the Sub but was told that they do not have it and might only be available in mid-July. She then asked how many pieces I'm I looking at, I told her just one for myself. She then added in that it depends on how many pieces the agent allocate to the local AD which means it might only be 1 or 2 pieces or not available at all in July and told me to look around at what is available at the shop. I then asked her how about other AD she told me its the same everywhere.
Was so disappointed.
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I beg to defer cortina with bad service as I am given a 20% discount for a rolex non sports series.
It's all depends on who you talk to.
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Today I drop by Cortina @ Chinatown point around 5pm, I am very disappointed with the behaviour of the SA (female PRC).
I asked to take a look at the 114060, she was polishing some watches at that moment, and she just shake her head and say no stock. I further asked her if she would be able to help me check with other branches on the stock, she don't even look up and answer me, just simply continue polishing her watch and say 'I don't know'. This is worse than the behaviour of those ah beng handphone shops. Totally unacceptable for a Rolex boutique. Will never step in again, in the end made my purchase at "Kee Hing Hung - People's Park"
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some people prefer to go into a shop and be left alone to browse at their own leisure without the sales staff breathing down their neck, and they would rather call the staff for help if they needed any.
Some people prefer to have sales staff to approach them and ask them what they are looking for.
Different people have different preference. Sales staff may not be ignoring the walk-in customers, but could be giving them space to browse at their own leisure. No need think too much.
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I went to 4 Cortina Boutiques, 3 to look at watches, and 1 to send my watch for service.
The one at Chinatown Point (a slightly big sized dude) was pretty good and friendly. Same goes for the Chinese lady at the MW branch. However, the one at Raffles City wasn't really interested at serving us, and there is one lady at Ion Orchard whom I'll consider one of the worst. Went there to send in my watch for repair, and I was wearing my school's PE shirt and shorts. She is very obnoxious (not sure if it is because of my attire, but heck it). Would go back to Cortina, but only at the MW or Chinatown Point Branch.
On the other hand, the dude who served me at THG is very good. Very patient and even offered to change the watch strap of my daily beater for free after buying a watch from him
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Just wanna redress their service that was at Chinatown Point..I had no issues with the male SA.
Was pretty receptive when I walked in with my jeans and sloppy top. lol
Left happily with my new SubC.
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Hmm, i oso feel cortina has lousy service from my own exp, so it looks like they'll NOT get my $$$ lor. Rather give my $$$ to other AD wif better service!
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