Originally posted by toffeesthings
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Hi Bros and fellow food lovers,
Tried this so-called famous chicken rice at their 38 Commonwealth Ave branch today and was very disappointed by the food and service standard.
Went in around 5.30pm for early dinner with my better half as we were ravenous and placed our order with an uncle for 3 plates of rice and 3 servings of chicken thighs.
When the food arrived, we were very bemused to find a chicken wing and breast meat and deduced we were served half a chicken instead. Told the server we actually ordered 3 thighs and sent back the order.
After a few minutes of waiting, the uncle who took the order came out again to confirm our order and we told him 3 chicken thighs.
Off he went. Waited for several minutes. To our chargin, out came the 'boss' to clarify the order, asking if we wanted drumsticks with the chicken thighs or without drumsticks!
We quickly told him it was just thigh and thigh alone that we want and off he went.
You'd think that any experienced chicken rice business would know that customers can place orders for specific chicken parts!
When the correct order finally arrived, the dish was just plonked at our table and after we paid, the change was also unceremoniously dumped on the table without a word of thanks.
Still, we rationalized, the food should be the focal point but it just turned out to be above average at best. The accompanying soy-sesame oil sauce that was poured over the chicken was bare and scarce which meant that the steamed chicken ended up tasting bland and while tender, lacked the all important savory omph.
To give due credit, the ginger sauce was good but the chilli sauce was too sweet.
But the best was yet to come. Halfway through our meal, we heard loud shouting coming from the stall (probably from the chap in charge of chopping the chickens) in dialect about getting orders right and other things in strong language, definitely directed at us.
This utter disregard of basic service (I wasn't expecting a red carpet but just decent, knowledgeable service) thoroughly marred the dining experience.
The only saving grace was the friendly drink auntie who greeted us with a sincere smile and served her drinks with warmth.
So Chicken Rice loving Bros and Sisters, just order carefully at this 'infamous' chicken rice place if you crave over-rated chicken rice.
For me and my wife, we'll stick to Meng Kee in Bishan, that's still one of the best chicken rice around.
Tried this so-called famous chicken rice at their 38 Commonwealth Ave branch today and was very disappointed by the food and service standard.
Went in around 5.30pm for early dinner with my better half as we were ravenous and placed our order with an uncle for 3 plates of rice and 3 servings of chicken thighs.
When the food arrived, we were very bemused to find a chicken wing and breast meat and deduced we were served half a chicken instead. Told the server we actually ordered 3 thighs and sent back the order.
After a few minutes of waiting, the uncle who took the order came out again to confirm our order and we told him 3 chicken thighs.
Off he went. Waited for several minutes. To our chargin, out came the 'boss' to clarify the order, asking if we wanted drumsticks with the chicken thighs or without drumsticks!
We quickly told him it was just thigh and thigh alone that we want and off he went.
You'd think that any experienced chicken rice business would know that customers can place orders for specific chicken parts!
When the correct order finally arrived, the dish was just plonked at our table and after we paid, the change was also unceremoniously dumped on the table without a word of thanks.
Still, we rationalized, the food should be the focal point but it just turned out to be above average at best. The accompanying soy-sesame oil sauce that was poured over the chicken was bare and scarce which meant that the steamed chicken ended up tasting bland and while tender, lacked the all important savory omph.
To give due credit, the ginger sauce was good but the chilli sauce was too sweet.
But the best was yet to come. Halfway through our meal, we heard loud shouting coming from the stall (probably from the chap in charge of chopping the chickens) in dialect about getting orders right and other things in strong language, definitely directed at us.
This utter disregard of basic service (I wasn't expecting a red carpet but just decent, knowledgeable service) thoroughly marred the dining experience.
The only saving grace was the friendly drink auntie who greeted us with a sincere smile and served her drinks with warmth.
So Chicken Rice loving Bros and Sisters, just order carefully at this 'infamous' chicken rice place if you crave over-rated chicken rice.
For me and my wife, we'll stick to Meng Kee in Bishan, that's still one of the best chicken rice around.
Must have a makan outing for SGROC soon eh...hehehe
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