Rolex Service Center info

[kohym]

Just came back from RSC... the place is bustling with activity! like a market! a lot of uncles and aunties.

I asked about verification. The lady told me that Geneva is tightening its worldwide svc ctr on verificationas they want to encourage more to buy brand new watches.

Anyway back to the verification, I was told it is $107 which is correct and they will tell you VERBALLY your watch is correct or not.
Even if your watch is not correct, you still have to pay the $107.

This brings to my next question:
Let's say a seller brings a rolex to RSC to verify. He was given a Verbal NEGATIVE but still has to pay the $107. He will get a receipt. With this receipt, he can later tell a prospect buyer that his watch is verified at RSC and verbal ok.

Now is there a loophole here with this RSC verification?

Unless the seller and prospect buyer go together to hear the final verdict at RSC, a receipt does not mean anything imo.

Weird isn't it? Or am I missing something??


Just a thought after visiting the RSC...

[iMac08]

I see. Thanks for the replies. Kanna smoke by my AD.Then i shall stick to the usual 5 yrs servicing.

[Watcha]

Free bracelet resizing.
Free regulation.

[Oceanklassik]

I don't think there's free servicing even if the watch is w/in warranty. The warranty should cover only manufacture defects; not even wear-and-there issues.

[iMac08]

Need some advice. As my watch warranty is ending, i brought in to rolex for servicing but was rejected as there is no faulty mechanism. Apparently the receptionist told there is no free servicing and warranty only covers repair. Then i was quoted 790 bucks to service my GMT TT. I actually dont need the polishing. Just a check and clean up is gd enough.

Last time my AD at HG told me to bring in before end of 2 years to do a servicing before warranty over.

[stlf]

sorry if this question sounds unlogic: what type of items consider as servicing? polishing? or others like...?

hey bro,ur inbox is full.
Let me know if u are still interested in the sea dweller.

[kulou]

Thanks, wah, better save money first ya, but then again, this is the price of owning a fantastic watch

[ahboy82]

hee. sorry wanted to post in more places to increase chance of finding it. sorry for spamming.

[Oceanklassik]

I thought there was a recent discussion on this? Read that you should bring in your ROLEX watch to show or something? You want to pick the phone to call and ask also can ..

[ahboy82]

hi all, just wondering if i want to purchase a rolex leather strap with a buckle at RSC, who do i approach and what do i need to produce?

[triton]

servicing as mentioned is movement servicing.

polishing = polishing of case and/or bracelet

others may include regulation of timing, change of battery, etc

sorry if this question sounds unlogic: what type of items consider as servicing? polishing? or others like...?

[seiko.citizen]

servicing = movement service if im not mistaken

[caine]

if you sent in your watch for service, they will give you the pouch. if you send in for regulation, no pouch.

sorry if this question sounds unlogic: what type of items consider as servicing? polishing? or others like...?

[Oceanklassik]

It is simple. You just have to inform the service staff of your request(s) over the counter and she will guide you along. In this case, hand in your watch and give your particulars. You will then be told how long the process will take. It depends on that moment's queue, if any. Averagely, it should be between one & three hours.

You can also call the RSC directly to find out?

[sw-fit]

Hi, may I ask how's the procedure to go about sending a watch for verification and how long it takes? Collect on the spot? Please advise...