Rolex Service Center info

[kepiting1sg]

So they will not put on the receipt that the watch is genuine? Not worth $107 leh...

An invoice, a Rolex leather pouch and peace of mind!

[t28]

No cert issued. Just a receipt with not much information to be honest. I guess if they do return you your watch, its genuine then...haha if not they confiscate(just guessing here).

So they will not put on the receipt that the watch is genuine? Not worth $107 leh...

[angsu]

Ya that's very true. Did a verification a couple months back...n that is how exactly it is nowadays. Still $107, but cannot be done within a day. You have to make 2 trips down, unfortunately. No cert issued. Just a receipt with not much information to be honest. I guess if they do return you your watch, its genuine then...haha if not they confiscate(just guessing here).

how much is it to verfy a ROlex submarine 16613 TT izit still at $107?? my last trip to RSC they told mi need a few days for verfication and they told mi verfication cannot be done within a day??? is that true??

[dicap84]

how much is it to verfy a ROlex submarine 16613 TT izit still at $107?? my last trip to RSC they told mi need a few days for verfication and they told mi verfication cannot be done within a day??? is that true??

[Rofthelper]

Just collected my 16234 K Series.

Put it in this morning 10am, 2pm called me say can collect.

Hear the $100 answer... Everything's authentic, and wanted to poison me to send it in for servicing. Technician commented (or is it the sales rep??) the winding not that smooth, requires oiling.

I told her that the sapphire crystal is a new one with the logo etching logo, again the sales rep said all is authentic, so why worry. Maybe changed elsewhere cos no records in RSC-SG.

Quickly grab the catalogue, paid $107 and make a quick exit.

[Oceanklassik]

Yes, I waited till I saw my watch being handled (professionally) by the technicians. I left for a while but remained in 'close proximity' so that I could swiftly arrive to collect it when it was ready.

[kohym]

Ok since my visit to the RSC was rather recent, I did see the technicians taped up the lugs when they handled those watches. As for "who am I to teach the folks at RSC ...", well, I did, though I'm a nobody because it was my precious watch that I needed their hands on. I specifically instructed the lady staff at the counter to taped up the lugs when they handled my watch and she acknowledged. I even stayed behind to see that the technician abided by those instructions.



Speaking of this, I am actually looking for such a tool. Can anyone help?

Hi bro, I was told not to wait as my watch may not be next in line. So you waited there?

I don't think for consumer got such a tool but i may be wrong.

[Oceanklassik]

In the past when I used RSC , the scratches I get are mostly on the 4 lugs.
worse if the spring bar "Cuts" the lug ,that you cannot polish off.
these are caused by the springbar when the technician struggles with the bracelet to fit the watch in
some cases.

To prevent the above, I mentioned in another thread they should tap up the 4 lugs, that way the process will be flawless... but then again who am I to teach the folks at RSC what to do ha!

Ok since my visit to the RSC was rather recent, I did see the technicians taped up the lugs when they handled those watches. As for "who am I to teach the folks at RSC ...", well, I did, though I'm a nobody because it was my precious watch that I needed their hands on. I specifically instructed the lady staff at the counter to taped up the lugs when they handled my watch and she acknowledged. I even stayed behind to see that the technician abided by those instructions.

Remember this video that was once shared here? A youtube video in french about the Rolex factory. There is this scene showing how a bracelet is fit onto a GMT II tt. Very smart little gadget that presses the two ends of the springbar in then slide the watch head into position. They should have that in all service centres, not?

Speaking of this, I am actually looking for such a tool. Can anyone help?

[kohym]

Here's my personal experience.

When you go in to get a quote for repair or servicing for the first time, it's usually the standard rate of $700. But if you decline the rate and go there again a few months later,the price increases to $1400.

such inconsistency?? no price standards??? i am surprised to hear this.

[roguehog]

Here's my personal experience.

When you go in to get a quote for repair or servicing for the first time, it's usually the standard rate of $700. But if you decline the rate and go there again a few months later,the price increases to $1400.

[kohym]

Agree +1

Watch repair/service requires patience, steady hands.

I myself never like to remove or install metal bracelet + endlinks onto watches as i am not very deft with my hands. Removal is ok, installing i cannot make it liao.

[Ian Limm]

no last I saw at rsc singapore ,they are still using a sharp steel object similar to a screwdriver to manually poke , press and push the bracelet in and out of the watch.

the lugs of the watches (especially the gold ones) dont stand a chance once it comes in contact with either the steel or spring bar so the technician cannot be rushed and have to be very prudent.

[kohym]

Remember this video that was once shared here? A youtube video in french about the Rolex factory. There is this scene showing how a bracelet is fit onto a GMT II tt. Very smart little gadget that presses the two ends of the springbar in then slide the watch head into position. They should have that in all service centres, not?

[Ian Limm]

In the past when I used RSC , the scratches I get are mostly on the 4 lugs.
worse if the spring bar "Cuts" the lug ,that you cannot polish off.
these are caused by the springbar when the technician struggles with the bracelet to fit the watch in
some cases.

To prevent the above, I mentioned in another thread they should tap up the 4 lugs, that way the process will be flawless... but then again who am I to teach the folks at RSC what to do ha!

[zidaneong]

Did my verification last week. Similar procedure to what kohym mentioned, except that watch came back with scratches on three different parts of the bracelet. Too bad only saw it when I got home.

Bro, the same thing happened to me once too.