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Rolex Service Center info

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  • seiko.citizen
    replied
    ive always thought the hands were a separate chargeable item?

    Leave a comment:


  • Heng Tin Hong
    replied
    Sub is sport model.

    So is min-$790.

    From what i know.....................

    Datejust-$730

    Daydate-$980

    Sport model(exclude Daytona)-$790

    The package inculde

    1.Complete Overhaul

    2.Change a new main spring.

    3.New sets of hands.

    4.New Crown & Thread.(not sure they give a New stem)

    5.All other item.................CHARGE!!!!!!!!!!

    Leave a comment:


  • taxico
    replied
    Originally posted by kohym View Post
    The lady told me that Geneva is tightening its worldwide svc ctr on verificationas they want to encourage more to buy brand new watches.
    this is partially true - due to frankens, centers are beginning to verify that the case number tallies with geneva records and match the watch in front of the watchmaker. i assume over time these records will be fully computerized and linked (at least) to all RSCs and maybe even RASCs.

    some high priced (and many lower priced) frankens have slipped through this verification system without such a process.

    Leave a comment:


  • cokiee
    replied
    okay guys - i just got my new purchase a few days ago.

    As proof of verification, i.e., that all parts are real, they give you a receipt bearing your name, the model number of your watch, as well as the price you paid for 'servicing'.

    Leave a comment:


  • gabrielloh87
    replied
    If i send my watch(Sub ND) for regular service, what is the expected costs? Is there a "warranty" period after the service? Thanks in advance.

    Leave a comment:


  • stlf
    replied
    Originally posted by kohym View Post
    gave up going to RSC Wet Market

    since already verified at Top Hour $30 when i bought the watch, i took it for 2nd opinion at JW $53.50 to ascertain authenticity, no water intrusion, no corrosion inside, oil is ok and JW also did a pressure test so now i can swim with it.
    Probably u can even dive with it if u want to as well!

    Leave a comment:


  • kohym
    replied
    gave up going to RSC Wet Market

    since already verified at Top Hour $30 when i bought the watch, i took it for 2nd opinion at JW $53.50 to ascertain authenticity, no water intrusion, no corrosion inside, oil is ok and JW also did a pressure test so now i can swim with it.

    Leave a comment:


  • Oceanklassik
    replied
    Well, there may be some policy change or something which we are probably not updated about. Can those who are au fait come in and enlighten us?

    Leave a comment:


  • stlf
    replied
    Originally posted by kohym View Post
    the best part is the lady at the counter (when i was there today in person) told me that even if not original rolex, they also will service!?!?!

    i ask her how can it be possible?? she says if for eg the glass is not original, they will simply change an original one and charge you lor.

    she says a watch so many parts cannot one by one tell you if true original or not mah.
    Its quite a grey area here,cause my dad just bought his rolex watch for servicing recently.
    Apparently,the guy there mentioned that as long as any part of the watch is not authentic or genuine,they will not service the watch at all.
    What they probably meant are i believe should be the mechanisms inside the watch and maybe not so much on the exterior of the watch?that explains why u were told that if the "glass" is not original,they might just simply change an original one for u and charge on that.

    Leave a comment:


  • kohym
    replied
    Originally posted by Oceanklassik View Post
    Now this seems weird. IIRC, the RSC do not charge a fee or issue a document to if the result on the watch is negative.
    bro, thats what i thought too.

    but the lady says: negative or positive result, our technician have spent time to look at your watch so definitely we have to charge u.

    i blur.

    Leave a comment:


  • kohym
    replied
    the best part is the lady at the counter (when i was there today in person) told me that even if not original rolex, they also will service!?!?!

    i ask her how can it be possible?? she says if for eg the glass is not original, they will simply change an original one and charge you lor.

    she says a watch so many parts cannot one by one tell you if true original or not mah.

    Leave a comment:


  • kohym
    replied
    i agree with you guys.

    yes, the receipt will simply say "service charge".

    but when i called them on the phone, RSC says the receipt will also show model and serial number.

    now if the watch is not true rolex, will they still issue a receipt with the "incorrect" model and serial num?

    Now RSC is confusing me!

    Leave a comment:


  • Oceanklassik
    replied
    Now this seems weird. IIRC, the RSC do not charge a fee or issue a document to if the result on the watch is negative. The only time that they will issue anything is when they have carried out a job on a real ROLEX timepiece, however minor. Anyhow, even if they issue a receipt, there is still nothing on it that confirms the authenticity of a watch. It's just to show that they have accepted the watch and after having deemed it real, that they did something on it.

    Or am I obsolete

    Leave a comment:


  • cokiee
    replied
    i'm thinking that there definitely is a need to have both buyer and seller meet there, and have the watch verified and hearing it from the horses' mouth together.

    As newbie09 has pointed out, the receipt only indicates that a transaction was done.

    Leave a comment:


  • newbie09
    replied
    The reciept issue by RSC doesn't prove that the watch is authentic, it just prove that a payment is being make to RSC regarding that particular watch....

    Leave a comment:

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