Commenting Watch Repairers

[watchpassionist]

as an aside: servicing a datejust at top hour is 300+. servicing a daydate is half that price at a shop that used to be located in golden landmark. i think reputation usually comes at a price...

the shop u mentioned ex location golden landmark, now ? Izzit same one i mentioned?

[Iceheller]

Yes taxico, we got to be mindful as this is a open forum. With the official sending lawyer letters to any opposition who say bad things about them and sued them until they either pay a hefty fine or go jail, we got to be careful with our words. Too careless of me to use mxxxer idxxt outright, thought I was thinking more like moxxer fxxkxx to describe the SC. Thanks the moderator for looking out for me. Old habit can't change.
As we "moved" into the connected virtue world where Inc start engaging social media, they should be open to critic and not behave like the "guardian" of the island I live in where lawyer letters are frequently send out when they don't like what they hear. If the company cannot take the heat, then don't use social media. Also thanks you for your frank comment on your servicing experience. Always good to hear from different perspectives.

[taxico]

Wonderful. Let's see who speaks up

http://www.sg-roc.com/showthread.php?t=58693&highlight=

best case scenario: the business reads/hears about it and improves their process/procedure.

worse case scenario: libel or defamation suit with damages and costs awarded...

with regards to your above-mentioned thread... the risks of talking about bad "service" may not always be an objective one.

this is a public forum and everyone must be mindful that decorum aside, there are legal consequences to shooting off exaggerated claims (which, for singaporeans, tend to be typical behavior).

i went out on a limb when i spoke about my experience with JW - that it was MY opinion i was overcharged.

on hindsight, i should have not spoken about it in detail and simply advised people to ask about price, no matter how simple you may think a "job" might be, BEFORE committing to the work or handing your watch over.

as an aside: servicing a datejust at top hour is 300+. servicing a daydate is half that price at a shop that used to be located in golden landmark. i think reputation usually comes at a price...

[watchpassionist]

Watchpassionatist,
Yours post is certainly helpful. If independent can do almost full service like SC including using original parts at a reasonable price compared to the SC( yes, the bloody XXXXXXX XXXXX RSC which charge minimum 700plus for repair and overhaul of rolex). Then it is good recommendation. Most people are usually budget conscious so will to go third party. Some also too damn skeptic to conclude that you related to the shop. Everyone has his days, people are not at their best all the time so do not expect error free repair. So whether you send watch to SC or third party, you run risk of watch being accidentally scratch and etc. If you are not happy just ask them to redo or polish and etc. Once again, watchpassionist, tks for yr post.

+1

[Iceheller]

Watchpassionatist,
Yours post is certainly helpful. If independent can do almost full service like SC including using original parts at a reasonable price compared to the SC( yes, the bloody XXXXXX XXXXX RSC which charge minimum 700plus for repair and overhaul of rolex). Then it is good recommendation. Most people are usually budget conscious so will to go third party. Some also too damn skeptic to conclude that you related to the shop. Everyone has his days, people are not at their best all the time so do not expect error free repair. So whether you send watch to SC or third party, you run risk of watch being accidentally scratch and etc. If you are not happy just ask them to redo or polish and etc. Once again, watchpassionist, tks for yr post.

[Oceanklassik]

Wonderful. Let's see who speaks up

http://www.sg-roc.com/showthread.php?t=58693&highlight=

[watchpassionist]

Let's not just confine to JW, else instead of sharing infos to all here ,i will be deem affiliated to him....

How about the Chuan watch? many postings here with nice watches to sell.

Sin Lian Pawn ? the first pawn shop in Singapore who is willing to take in at reasonable price any other brands besides Rolexes only .

Passions ? the first watch dealer to make it big in Singapore and oversea markets?

How about Mr Lim now pp park formerly from Golden landmark, he charges very very reasonable rates for watch repairs? I see it with my own eyes how he dismantle watches and fixed it back in less than 15 minutes, i will take one full day plus damage the watch...haha

Lastly ACE-TIME ? many stocks of high end watches ? dealings with super clients. Andrew a nice guy with great knowleges in watches.

[watchpassionist]

bro watchpassionist does have a point there ... while I do not have any servicing experiences with JW (or most other independent service providers), I do like to drop by JW's occassionally and my personal experiences there had been positive (& Mr JW seem professional and friendly IMHO)

+1

[feilong108]

Been to JW for a few times and John is very nice chap to talk with......but i am puzzled about the lengthy waiting period for a simple bezel change job...

Sorry if i OT too much on this topic...simply curious that is all...

[psee]

bro watchpassionist does have a point there ... while I do not have any servicing experiences with JW (or most other independent service providers), I do like to drop by JW's occassionally and my personal experiences there had been positive (& Mr JW seem professional and friendly IMHO)

As we all are not there so is difficult to comment why it takes a long time, could be any other problems lies with the watch that JW found out that need spares?

[feilong108]

i last went to JW for a very minor service on an independent (not expensive) watch brand.

i could have fixed the watch myself but didn't feel confident that i could do it without scratching the PVD off...

i was charged a ridiculous sum for putting the bezel back on the watch, plus it took weeks for them to do that.

me wasn't happy at all...! whatever the case may be, the owner seems quite qualified, but sometimes when businesses get big, certain personal touches disappear.

Erm....i do not know if taking weeks to do that bezel change is considered long time anot....but to me it is certainly a very long time for a simple job....

And bezel changing need not open up the watch at all...external thing....

[watchpassionist]

As we all are not there so is difficult to comment why it takes a long time, could be any other problems lies with the watch that JW found out that need spares?

Bro triton.... me hope to receive more inputs from the readers so can analyse whether my recommendations for the above few watch repairers/ shops selling watches was good or not.
Having more ppl speak up is gd for all to read , we want hear everything not just good but also bad experiences. By all means not just only me , we accept mistakes and criticisms , wat i want in this thread is to spread words of some good shops as a guideline, lastly as we all know too , the best shops in the world be it hourglass, apple, mcdonald's .. there is bound to have positive and negative remarks. No one in this world will ever agree with another person views 100%. So mine are just recommendations not a 'must' go to this shop so n so....

[psee]

Agree that changing bezel insert shouldn't be too difficult with the right tools and skills ... Waited abt 15 - 20 mins when I brought my GMT-II to RSC for a change in bezel inserts 1+ yr ago ...

[seiko.citizen]

agree removing bezel to replace with new insert is a piece of cake. trick is to use a thin but strong butter knife with a sharpened edge; the best would be to have the right tool.

lever at the 4 o clock position and watch out for the spring round at 11:30 position.

nb: this was done on a mate's GMT2

[feilong108]

Erm....to change a bezel seem like a 5 min affair...with the right tools and skills...

Went to my regular watch shop for a bezel change for my old rolex sub as i do not have the skills to DIY ....10mins is all it takes for the boss to do that job........

Cannot see how come it takes so long for a simple bezel change job...

Me not a watch tech..just a regular watch siao dude here..