actually to remove dust on your glass, the watch movement will not be touched..the bezel will be removed and then the glass, meaning they will work from top down. nothing to do with the movement, so the timing of the watch will not be affected.
actually to remove dust on your glass, the watch movement will not be touched..the bezel will be removed and then the glass, meaning they will work from top down. nothing to do with the movement, so the timing of the watch will not be affected.
I once had a brand new Daytona with a small dust particle at the second hand sub-dial, bothered me so much that I sent it in to RSC. They did in within a day. Never felt better after they fixed it, after all warranty is covered for almost 2 more years. Although they did scratch my bracelet a LIL bit.
How can this be even allowed? Should Rolex HQ do a serious audit to local RSC?
I once had a brand new Daytona with a small dust particle at the second hand sub-dial, bothered me so much that I sent it in to RSC. They did in within a day. Never felt better after they fixed it, after all warranty is covered for almost 2 more years. Although they did scratch my bracelet a LIL bit.
Since you feel so uneasy with the dust, just send to RSC. But let me remind you, please show them the "evidence". Sometimes, such little things are really beyond seeing by naked eyes or even loupe. I remember my case of sending my IWC, but they were unable to see it. And unfortunately, I wasn't able to take a picture to show them as it's hard to focus. Lastly, be hopeful that no further damages if you send it the watch. Sometimes, it's better to leave it as it is as the opening and closing of watch case may give you more troubles. My IWC Portuguese Automatic shared similar problems, and I had a hard time dealing with the guys from Richmont. Until I myself gave up. That's my 2 cents worth of comments.
You are not kidding me???? OMG... this is what I really do not want to hear... So in the end did they manage to compensate you?
No kidding man. U can't see the 'scratches' under normal circumstances but under sunlight u can sure see it. I will eventually just change the whole crystal. I sure learned something new.
Option 1 will mean transfering the problem to another victim
Option 3 will mean to suffer in silence
Option 2 would be to hold manufacturer responsible for its fault
I opt for 2
option 1 : post online n sell it, buy back a brand new Hulk ! ( 1 month old i don't think u going to loose tat much )
option 2 : take photo n send to RSC to blow away the dust. tell them to take good care your brand new watch, if i found any hairline scratch.. I going to kick your ass.
option 3 : suck thumb n move on ! Life go on.. Don't Blame Yourself, this show u really take good care your watches well.
maybe i'm childish. but this is wat i can think of.
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