It's actually quite rare that this happened. It takes a combination of errors.
1. For the postman to put a letter in the wrong letter box.
2. For that letter that was wrongly put to contain an unsigned cc.
3. For the wrong recipient to be a bankrupt.
4. For the wrong recipient to be a bankrupt living in such an address.
So, the SA not checking with extra care is much more probable that those above.
Bro, why not? The credit card was sent to Fabian Michael Chiu Toh Hui's letter box by mistake. The credit card was not signed on the back when he recieved it. He could have just anyhow signed on the card and used it. I believe the SA just verified the signature on the card since the bank has given an approval code for the transaction... Bro, Singaporeans don't like to be asked for IDs whenever they use their credit cards... Can't blame the SA on this case...
I understand the signature was not present when the fraudster used it; now assuming the names matched (chinese name on card, and chinese appearance - you get the idea!)
I got asked for ID when I used my aussie CC in sg. even in the bank, i got asked for ID too. In the end, i just attached my driver license and atm card together
It's actually quite rare that this happened. It takes a combination of errors.
1. For the postman to put a letter in the wrong letter box.
2. For that letter that was wrongly put to contain an unsigned cc.
3. For the wrong recipient to be a bankrupt.
4. For the wrong recipient to be a bankrupt living in such an address.
So, the SA not checking with extra care is much more probable that those above.
One shop i used to work at, would hold us personally accountable for any transaction that was deemed to be fraudulant. That meant, we had to screen every customer with credit card otherwise we would have to be working that week for free.
[U]Currently wearing[/U]:
[SIZE="1"]TT Datejust with diamond dial - sold!
Blue 6694
Seiko SD-lookalike[/SIZE]
[U]"My collection"[/U]:
[SIZE="1"]Blue 6694; TT DJ w diamond dial.[/SIZE]
Once the case is concluded, the Police will have to apply for a Court order to return the watches (case exhibits) to the rightful owner, and in this case, the watch shop.
Things will become a little complicated if there are two or more claimants. For example, if the fellow pawned the watches at a pawn shop, then the pawn shop becomes the second victim, right?
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sales staff may not want to ask further questions as they fear of offending customers. as such once the card is swipe across the terminal @ a merchant, the sales staff does not really bother when it is approved. as the merchant gets paid by the bank. *assumption*
some sales staff do not practice due diligence as in verifying the signature of signed copy and signature on the card. there are couple of times when my signature with the bank and the signed copy are different. the sales staff also did not ask.
recently, i believe all new cards issued to the clients need to be verified through the CSO of the issuing card calling the client to verify. second, owner of card needs to dial a specific number to activate the card.
sales staff may not want to ask further questions as they fear of offending customers. as such once the card is swipe across the terminal @ a merchant, the sales staff does not really bother when it is approved. as the merchant gets paid by the bank. *assumption*
some sales staff do not practice due diligence as in verifying the signature of signed copy and signature on the card. there are couple of times when my signature with the bank and the signed copy are different. the sales staff also did not ask.
recently, i believe all new cards issued to the clients need to be verified through the CSO of the issuing card calling the client to verify. second, owner of card needs to dial a specific number to activate the card.
for fear of offending the customer, thats interesting; but i can see how some customers can get offended. also i believe that for small sales, then if the signature do not match, then ok.
as for verifying cards, yes, i have always gone thru that nonsense. annoying, but adds an extra level of security just incase your cards go missing in post.
[U]Currently wearing[/U]:
[SIZE="1"]TT Datejust with diamond dial - sold!
Blue 6694
Seiko SD-lookalike[/SIZE]
[U]"My collection"[/U]:
[SIZE="1"]Blue 6694; TT DJ w diamond dial.[/SIZE]
for fear of offending the customer, thats interesting; but i can see how some customers can get offended. also i believe that for small sales, then if the signature do not match, then ok.
as for verifying cards, yes, i have always gone thru that nonsense. annoying, but adds an extra level of security just incase your cards go missing in post.
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Is like that one lah... "Customer is always right".... credit card got approval, you small fly still ask for this and that??? Wait later like triton, void lah void lah... boss not happy, customer might also complain you bad service....
Wonder how they manage to catch him. He can't be so stupid go and put his real name and address on the receipt right?
doesnt take much to get caught. first of all, where ever you go, sure to get a pic of your face somewhere. go to AD, sure have a camera here and there. thats already one area to get caught.
another would be; they made subsequent purchases but small. so after buy watch, next day they go and order drinks, or go restaurant?
maybe even top up their erp card? 101 possibilities on how they can get caught. using CC fraud is the dumbest imo.
If it is a new card and first transaction is 12000 for watch or jewelry, shouldn't the bank give call back to the owner when you swipe it?
It happened to me. First time buy big ticket item using cc, the bank called me back even before I could sign on the card to verify.
So, in this case, the bank also did not follow protocol.
To my knowledge, bank will use "prior" transaction history. So any mov'ts between a certain range will not trigger an alarm. one of my lecturers manage to check into many hotels no problem, but the moment he used his card in SLS (small but frequent), his card was blocked, and he received a call from the bank from oz.
doesnt take much to get caught. first of all, where ever you go, sure to get a pic of your face somewhere. go to AD, sure have a camera here and there. thats already one area to get caught.
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Just find it weird...Liby Thomas sounds like an ang mo...that fabien looks like ang mo meh? shop also dun care lah or careless lah....
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