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Buyers: You still can've your watch checked & authenticated at Richemont & it's free!

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  • KuchingKu
    replied
    Originally posted by Fred_Tan View Post
    Don't get so jumpy.
    I have done this for over 40 sale & purchase trades.

    Not everyone will back out from the repairs, servicing & replacement quoted.
    Some seller & buyer would like to proceed.
    Half of e time, my buyer or seller would agree to proceed with the quoted repair.

    The reason why Richemont discontinued the authentication service is because they want to put a stop to the practice of bad condition watches from being authenticated, and more importantly, ensure that they earn more profits when owner/buyer/seller agree to the quoted repairs & service.

    Don't worrie about Richemont uncovering this plot as they are well aware of this since before some of us here worn a mechanical watch.

    Pls call Richemont & ask them if this is what they want or don't want before you try to accuse me of encouraging this to up my sale.
    FYI I have nothing to sell for almost half a year.

    I am merely here to relay & share my personal experience that Richemont has nothing to lose as not everyone will back out and this is what they want.
    Pls call Richemont & confirm what I say here.
    Either they have been telling you a different version or telling some of us a different version. But since you are such a regular(not to be confused with welcomed) customer, maybe you are right. Or did richemont send you to be their spokesman to help them advertise their free service?

    When I go there to collect my watch after servicing, will surely ask them more about you.

    Leave a comment:


  • KuchingKu
    replied
    Originally posted by zameenzahari View Post
    Maybe the discontinuation of the authentication service somehow affects him directly..like his sales...I'm just sayin'...I still think that buyers should really do their homework. Read up, ask questions, look/handle/examine the real McCoy..and of course, buy the seller ..plus its always good to add knowledge..you learn everyday..like how I missed the gold knob on that fiddy hand..great catch there bro...
    We all learn from each other. That's the most interesting part of collecting. More fulfilling to learn and use one's knowledge then to just pay people to do for you. I seldom hear of people from p.com needing to get AD or service centre to authenticate to close deal. Knowledge on both seller and buyer is your best assurance.
    For info, I have personally found a certain service centre issue authentication receipt to a wrong period piece, and refuse to authenticate a piece that is 100% real (checked by 2 other watermarker) just because they could not see one of the serial number clearly.

    Leave a comment:


  • Fred_Tan
    replied
    Don't get so jumpy.
    I have done this for over 40 sale & purchase trades.

    Not everyone will back out from the repairs, servicing & replacement quoted.
    Some seller & buyer would like to proceed.
    Half of e time, my buyer or seller would agree to proceed with the quoted repair.

    The reason why Richemont discontinued the authentication service is because they want to put a stop to the practice of bad condition watches from being authenticated, and more importantly, ensure that they earn more profits when owner/buyer/seller agree to the quoted repairs & service.

    Don't worrie about Richemont uncovering this plot as they are well aware of this since before some of us here worn a mechanical watch.

    Pls call Richemont & ask them if this is what they want or don't want before you try to accuse me of encouraging this to up my sale.
    FYI I have nothing to sell for almost half a year.

    I am merely here to relay & share my personal experience that Richemont has nothing to lose as not everyone will back out and this is what they want.
    Pls call Richemont & confirm what I say here.

    Leave a comment:


  • zameenzahari
    replied
    Originally posted by KuchingKu View Post
    Totally agree. Many collectors build up cordial relationship with the AD or Richemont only for such people to damage it.
    Exploiting the loophole is bad but why this person decide to go onto the open and 'encourage' others to do so is quite beyond me.

    Maybe the discontinuation of the authentication service somehow affects him directly..like his sales...I'm just sayin'...I still think that buyers should really do their homework. Read up, ask questions, look/handle/examine the real McCoy..and of course, buy the seller ..plus its always good to add knowledge..you learn everyday..like how I missed the gold knob on that fiddy hand..great catch there bro...

    Leave a comment:


  • KuchingKu
    replied
    Originally posted by zameenzahari View Post
    I totally agree with you. Exploiting such "loophole" can only be a short term solution. Worst, it will affect people who would genuinely need repairs done should Richemont decides to charge just to provide quote.
    Totally agree. Many collectors build up cordial relationship with the AD or Richemont only for such people to damage it.
    Exploiting the loophole is bad but why this person decide to go onto the open and 'encourage' others to do so is quite beyond me.

    Leave a comment:


  • zameenzahari
    replied
    Originally posted by KuchingKu View Post
    You and I are not alone. Many others also share this understanding. Unfortunately, it only takes a fwe to upset things.
    I totally agree with you. Exploiting such "loophole" can only be a short term solution. Worst, it will affect people who would genuinely need repairs done should Richemont decides to charge just to provide quote.

    Leave a comment:


  • KuchingKu
    replied
    Originally posted by patricia View Post
    Glad that we share a common understanding.
    You and I are not alone. Many others also share this understanding. Unfortunately, it only takes a fwe to upset things.

    Leave a comment:


  • patricia
    replied
    Originally posted by KuchingKu View Post
    Just sent my phone to Sony Ericsson service centre. Pay 10.70 up front for them to quote. After the quote, repIr or not up to customer but no refund. If repair, 10.70 will be offset in final bill.

    Did the lawyers at SE not advice their company about fundamental trade common law?

    Who is to say that if every month 100 people turn up at richemont with same request and some people doing it 3 times a week that richemont does not follow SE method. When that happens, we know who to thank.

    Richemont used to do it for free. They started charging because people abuse this. Now, they stop also because people abuse it. They will come up with more rules if people continue to abuse it.

    Btw, this thread is a double post. I think mod should either delete or subsume it under the other thread.

    Glad that we share a common understanding.

    Leave a comment:


  • KuchingKu
    replied
    Just sent my phone to Sony Ericsson service centre. Pay 10.70 up front for them to quote. After the quote, repIr or not up to customer but no refund. If repair, 10.70 will be offset in final bill.

    Did the lawyers at SE not advice their company about fundamental trade common law?

    Who is to say that if every month 100 people turn up at richemont with same request and some people doing it 3 times a week that richemont does not follow SE method. When that happens, we know who to thank.

    Richemont used to do it for free. They started charging because people abuse this. Now, they stop also because people abuse it. They will come up with more rules if people continue to abuse it.

    Btw, this thread is a double post. I think mod should either delete or subsume it under the other thread.

    Leave a comment:


  • seiko.citizen
    replied
    Originally posted by Keith8896 View Post
    Yes, agree on this point. In Singapore, Philip electronic is charging their customer a fee for checking what wrong with their purchase(warranty expired)

    Just that some people think is a MUST to be serve. Not sure what is behind/under the theory of “fundamental trade common law”.

    Overseas AD does the verification check why our local AD (Singaore) does not provide this service??? Does this show that Singapore - NO LAW ?
    Not just phillips, last time telco line, we also levy a fee for phones in warranty (but suspect of water damage). we dont do it so much for the money; but so as to be fair to other customers, and not wasting the technicians time. how fair is it to bring in something, only to tell them, sorry, i come back another time.

    Leave a comment:


  • Keith8896
    replied
    Originally posted by seiko.citizen View Post
    Get ready for all service centres to levy a fee upon taking your watch in! With this out in the open, its only a matter of time. Same thing happened in electronics line, and we shall see the same thing happening.
    Yes, agree on this point. In Singapore, Philip electronic is charging their customer a fee for checking what wrong with their purchase(warranty expired)

    Just that some people think is a MUST to be serve. Not sure what is behind/under the theory of “fundamental trade common law”.

    Overseas AD does the verification check why our local AD (Singaore) does not provide this service??? Does this show that Singapore - NO LAW ?

    Leave a comment:


  • commoner
    replied
    just wondering, what if we just tell the girl that you just bought the pre-owned watch and check if it needs service.

    i don't think they will refuse to give a thorough check for the piece?

    Leave a comment:


  • unregistered
    replied
    Because as too often here, people will abuse the system instead of doing their own work and investigating the providence of a watch. I find its only in Singapore this culture of depending on the service centre's to do your validation prevails.

    Leave a comment:


  • seiko.citizen
    replied
    Get ready for all service centres to levy a fee upon taking your watch in! With this out in the open, its only a matter of time. Same thing happened in electronics line, and we shall see the same thing happening.

    Leave a comment:


  • shuseido
    replied
    Thanks for the heads up Fred! Really appreciated.

    Hope all sellers/buyers will do the right things at the service center so we all can keep enjoying the services/facilities.

    Leave a comment:

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