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Rolex Service Center info

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  • triton
    replied
    if you sent in your watch for service, they will give you the pouch. if you send in for regulation, no pouch.

    Originally posted by caine View Post
    does any bros know if RSC still give out pouches after u sent in your watches for servicing or regulated ?

    Leave a comment:


  • caine
    replied
    does any bros know if RSC still give out pouches after u sent in your watches for servicing or regulated ?

    Leave a comment:


  • triton
    replied
    rolex will keep parts for a watch for 30 years from the date they announce discontinued.

    however, if you want to preserve the look and not change anything unnecessary, i would suggest you go outside RSC for safety. why? this is because RSC can tell you that because of this part need to be taken out, we took this part out and it had to be replaced for one reason or another. changing from sapphire to acrylic is challenging. as there may not have a part or the 'sitting' would not be right which will then compromise the resistance of the watch such as hand washing.

    Originally posted by nthw1209 View Post
    Thanks for the reply. I've guessed it would come up to a grand, but am willing to pay to restore it. The thing is I've read that rolex might not have the parts for their old lines especially a 40 year old watch and that they would not service it. Also, do you know if the crystal can actually be changed for a sapphire one from an acrylic? Will there be issues with the fit? Thanks.

    Leave a comment:


  • mwwong
    replied
    Went to RSC recently and i have to say that their workmanship is fantastic. Both watches send in for cleaning and collect same day. And received free polishing cloth too.

    Leave a comment:


  • nthw1209
    replied
    Originally posted by 3kingdom View Post
    Polishing at RSC will cost 300 (I called before to ask for my Milgauss). If u bring to RSC, they will tell you to overhaul and depend on the watch model and condition, may easily come up to 1K+ I guess. Perhaps you can try Top Hours at Lucky Plaza level 1 (besides RSC) and RW watch (level 1 Great Eastern Centre) to get a quote from them and compare before commit.
    Thanks for the reply. I've guessed it would come up to a grand, but am willing to pay to restore it. The thing is I've read that rolex might not have the parts for their old lines especially a 40 year old watch and that they would not service it. Also, do you know if the crystal can actually be changed for a sapphire one from an acrylic? Will there be issues with the fit? Thanks.

    Leave a comment:


  • weizhen77
    replied
    Originally posted by BAR_Honda View Post
    Got my watch regulated in RSC. it was free as my watch still has valid warranty. 1 hour's wait, got a free polishing cloth too :-)
    Had mine regulated for free too. That aunty didn't give me a polishing cloth leh. Maybe because my warranty expire for 1 month already?

    Leave a comment:


  • weizhen77
    replied
    Originally posted by 3kingdom View Post
    Bro, you mean you went same day and rsc does it on the spot? How long does it take?
    Yup, went there during lunchbreak. Got a call after 1hour+, went to collect after work. Nope, they don't do it on the spot, the frontdesk "girls" will liaise with you, wrap your watch with a cleaning cloth, and printout a collection receipt for you.

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  • 3kingdom
    replied
    Originally posted by nthw1209 View Post
    Hi guys, recently my grandfather had passed down to me a rolex datejust, I cross referenced the serial number and it's date back to 1971. The watch itself is actually not very accurate anymore, and also quite scratched up around the bracelet and lugs(at least to my eye) as well as the acrylic crystal. I've read online about fitting a sapphire crystal into the watch at RSC, so I hope if anyone can tell me the cost for full service of this old watch at RSC and if I can also change the crystal to sapphire. I'm only a student who is lucky enough to inherit such a piece of history, so I hope to save up enough money to one day bring this watch back to tip top condition. Thanks!
    Polishing at RSC will cost 300 (I called before to ask for my Milgauss). If u bring to RSC, they will tell you to overhaul and depend on the watch model and condition, may easily come up to 1K+ I guess. Perhaps you can try Top Hours at Lucky Plaza level 1 (besides RSC) and RW watch (level 1 Great Eastern Centre) to get a quote from them and compare before commit.

    Leave a comment:


  • nthw1209
    replied
    1970's datejust

    Hi guys, recently my grandfather had passed down to me a rolex datejust, I cross referenced the serial number and it's date back to 1971. The watch itself is actually not very accurate anymore, and also quite scratched up around the bracelet and lugs(at least to my eye) as well as the acrylic crystal. I've read online about fitting a sapphire crystal into the watch at RSC, so I hope if anyone can tell me the cost for full service of this old watch at RSC and if I can also change the crystal to sapphire. I'm only a student who is lucky enough to inherit such a piece of history, so I hope to save up enough money to one day bring this watch back to tip top condition. Thanks!

    Leave a comment:


  • minimerc
    replied
    Yeah man. RSC scratched my bezel when I sent my watch for verification. Of cos, they denied everything and even showed me a mini photo of the watch and bezel which they had taken before opening the case, and insisted the scratch was there! All I saw was a low quality photo. Damn them!!
    Originally posted by Twist View Post
    $107 = scratch on watch + long waiting time + just verbally telling you it is authentic or not. Worth it ?

    I always verify watches at my regular 2nd hand dealer. Only 30 bucks, no scratches and only takes 10 mins. I can even get to view the inside movement myself before he closes the back case for me, unlike rsc.

    Leave a comment:


  • 3kingdom
    replied
    Originally posted by weizhen77 View Post
    Ok... since nobody reply yet. Went RSC today Got my Explorer regulated for FREE!
    Bro, you mean you went same day and rsc does it on the spot? How long does it take?

    Leave a comment:


  • weizhen77
    replied
    Ok... since nobody reply yet. Went RSC today Got my Explorer regulated for FREE!

    Leave a comment:


  • weizhen77
    replied
    Originally posted by BAR_Honda View Post
    Got my watch regulated in RSC. it was free as my watch still has valid warranty. 1 hour's wait, got a free polishing cloth too :-)
    Had a dream, wake up decided to bring mine for regulation. Then found out my warranty is one month overdue
    Will RSC do it for free?

    Leave a comment:


  • 3kingdom
    replied
    Maybe RSC already cost in the change of hands, crown/thread and main spring.
    Sometimes back, I sent a Breitling watch to service at Melchers, they quoted me for $600 for overhaul and said that it includes replacement of hands and crown plus polishing of bracelet and watch casing. Guess what, when I checked the website later, it stated that overhaul service is $490. So the difference is what Melchers assumed is must and costed in and the reason they gave is that when dismantling the dial, the hands will be damaged and crown changed for water proof purpose. Crown I can understand, but hands??? Are they trying to tell me their technicians repair skill sucks! Hope is not OOT.

    Leave a comment:


  • raylww81
    replied
    Oh.. ic..
    Is the replacement an SOP? or RSC will decide to change onli if they deem fit?
    Coz mine watch oni 3mths old..bt they told me wil do an overhaul.. wonder if they wil change e parts or just remains as i believe e parts are still new..

    Leave a comment:

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