Rolex Service Centre Experience

[nelsonhtb]

Sorry for piggyback here. New member and new owner.

May I know if bring in watch to service centre need to bring warranty card for verification?

[eddytan]

Dear Bros, many thanks to all who have shared their thoughts and experiences.

A further extension to my initial question will be: Did anybody who did/had sent their watch to RSC asked the customer service officer what parts/items will be checked/verified?

Cheerios and Have a happy and huating 2014 year!

[maxxam]

Think the parts in their check list will be casing, movement, dial, hands, bezel, crystal and band/bracelet; they will at least make sure these parts are genuine Rolex. If any of these happen to be aftermarket, they will inform you verbally when you collect the watch.

Where is the like button?

[glay78]

factory records are in geneva. service replacement cases and movements are a little tougher to track...

it is not possible for a $107 RSC verification to "make sure all parts are genuine" nor do they have a world wide database of stolen watches, only a local one (unless it is a historically important/rare piece).

Yup only local stolen pieces that's reported to police should be able to track.

[chiamcc]

Think the parts in their check list will be casing, movement, dial, hands, bezel, crystal and band/bracelet; they will at least make sure these parts are genuine Rolex. If any of these happen to be aftermarket, they will inform you verbally when you collect the watch.

[taxico]

...there isn't anywhere that states your movement number to match your watch s/n to my knowledge.

They will make sure all parts are genuine and will recommend you to do a servicing or overhaul, lastly they will know if your watch is a stolen piece which has been reported. If it happens they will hold the watch and call the police.

factory records are in geneva. service replacement cases and movements are a little tougher to track...

it is not possible for a $107 RSC verification to "make sure all parts are genuine" nor do they have a world wide database of stolen watches, only a local one (unless it is a historically important/rare piece).

[glay78]

No they don't tally s/n with your cert.

I don't think they verify movement number, there isn't anywhere that states your movement number to match your watch s/n to my knowledge.

They will make sure all parts are genuine and will recommend you to do a servicing or overhaul, lastly they will know if your watch is a stolen piece which has been reported. If it happens they will hold the watch and call the police.

[Whitecer]

Apart from verifying all parts are authentic, will they tally the serial numbers from certificates as well?

[Caddie]

Possible to check within a day ?

[gri13]

U r right ..I was exaggerating abit
they may visual check some of the parts but I am certain not all of the parts
verification used to take less than 1hr at rolex center
doubt they can 100% verify every parts within an hour

i don't think so. case serial, model number and movement number takes more than one day to verify with geneva - sometimes longer depending on age.

at the very least they check everything on the outside and they also inspect the movement visually after the case back comes off.

[taxico]

Probably nothing
they may just check the case and movement numbers to make sure they tally...

i don't think so. case serial, model number and movement number takes more than one day to verify with geneva - sometimes longer depending on age.

at the very least they check everything on the outside and they also inspect the movement visually after the case back comes off.

[maxxam]

Everything.

[gri13]

Probably nothing
they may just check the case and movement numbers to make sure they tally
there are 200 over parts in a rolex movement
they cant possibly verify each n every part

[eddytan]

RSC Authentication

Hi Peeps, just a general question: Does anybody know what are the exact parts that RSC verify during watch authentication? Just could not find much from existing threads/posts, could have missed it too.

Thanks a million!

[tkh]

Ok, Point noted for "*seller won't do collection until buyer present, verbal explanation given by the receptionist."