An experience to remember

[Seventh Son]

All I can say is POOR UPBRINGING. They think that the world is in their hands having spent just 30 bucks for 7 morons in that restaurant. Fret not, this cruel society will teach them a lesson later in life.

[116520]

Seat-hoggers threatened to blog about bad service when asked to settle bill

http://singaporeseen.stomp.com.sg/stomp/sgseen/what_bugs_me/399684/seat_hoggers_threatened_to_blog.html

VERY SAD

[116520wanabe]

wow... nice watch... and very tempting... hope i can get my wrist on it in few months time...

[Caliber]

yuks wat a "ugly" watch

[giromax]

Happy camper

[116520]

that's why their suicide rates is one of the highest in the world...

i gotta agree that svc stds in japan exceed that in spore by a very long shot...

my experience with them so far - the salesppl there are helpful and polite even if they are aware you won't be buying things from their label. whether they're sincere or not is another issue, but at least they present a positive attitude, and i as a customer, am impressed and happy... at times GRATEFUL for their behavior...

[116520]

If I am the salesperson, I will lock the front door, release the dogs, torture them till they buy someting then I release them....

maybe we ask 116520 stand behind the counter and we ask for this and that. comment this and that. then in the end, dont buy. wonder what will be 116520 reaction

[Bono]

i gotta agree that svc stds in japan exceed that in spore by a very long shot...

my experience with them so far - the salesppl there are helpful and polite even if they are aware you won't be buying things from their label. whether they're sincere or not is another issue, but at least they present a positive attitude, and i as a customer, am impressed and happy... at times GRATEFUL for their behavior...

very interesting thread indeed...

I personally feels that the customer service standards here in Singapore needs to be improved on the whole and not only watch retailers. Its the same when you visit the Chanel boutique or sometimes, those shops that sell items that are not so expensive.

We have to make shopping enjoyable here instead of always calling singapore as a shopping paradise. The shopping experience should be viewed as a "whole" experience and offerring many products at competitive prices are just part of the "whole" experience.

One time i was shopping in Ginza, Japan, and i bought this t-shirt that costs me less than S$20. I told the sales girl that i wanted the particular piece and was surprise when she started to take out some wrapping papers to wrap the t-shirt and told her that its ok, don't have to wrap. But she insisted wth a smile on her face. Thats what i think is good customer service, exceeding my expectations.... she walk the extra mile and left a great memory and impression of Japan. That was 16 years back and i can still remember it today and the t-shirt is still around!!

[triton]

maybe we ask 116520 stand behind the counter and we ask for this and that. comment this and that. then in the end, dont buy. wonder what will be 116520 reaction

See bro, that's the difference... you bought a t-shirt and you were indeed a customer to them, you should try opening their wrappers and try on every single design of their t-shirts but never buy and see if she will still give you that smile....

[116520]

See bro, that's the difference... you bought a t-shirt and you were indeed a customer to them, you should try opening their wrappers and try on every single design of their t-shirts but never buy and see if she will still give you that smile....

very interesting thread indeed...

I personally feels that the customer service standards here in Singapore needs to be improved on the whole and not only watch retailers. Its the same when you visit the Chanel boutique or sometimes, those shops that sell items that are not so expensive.

We have to make shopping enjoyable here instead of always calling singapore as a shopping paradise. The shopping experience should be viewed as a "whole" experience and offerring many products at competitive prices are just part of the "whole" experience.

One time i was shopping in Ginza, Japan, and i bought this t-shirt that costs me less than S$20. I told the sales girl that i wanted the particular piece and was surprise when she started to take out some wrapping papers to wrap the t-shirt and told her that its ok, don't have to wrap. But she insisted wth a smile on her face. Thats what i think is good customer service, exceeding my expectations.... she walk the extra mile and left a great memory and impression of Japan. That was 16 years back and i can still remember it today and the t-shirt is still around!!

[sportee]

very interesting thread indeed...

I personally feels that the customer service standards here in Singapore needs to be improved on the whole and not only watch retailers. Its the same when you visit the Chanel boutique or sometimes, those shops that sell items that are not so expensive.

We have to make shopping enjoyable here instead of always calling singapore as a shopping paradise. The shopping experience should be viewed as a "whole" experience and offerring many products at competitive prices are just part of the "whole" experience.

One time i was shopping in Ginza, Japan, and i bought this t-shirt that costs me less than S$20. I told the sales girl that i wanted the particular piece and was surprise when she started to take out some wrapping papers to wrap the t-shirt and told her that its ok, don't have to wrap. But she insisted wth a smile on her face. Thats what i think is good customer service, exceeding my expectations.... she walk the extra mile and left a great memory and impression of Japan. That was 16 years back and i can still remember it today and the t-shirt is still around!!

[Watcha]

bad attitude = they are not interested in selling

they are not interested in selling = they don't want my business

they don't want my business = i bring it elsewhere

if they don't want to sell, we don't force. we are all nice people. we like to buy from people who put in more effort. especially when the shops are usually quite empty.

[feilong108]

exactly..that is y if i encountered unpleasant encounters i always walk away instead of being aggressive...becoz no point lar...get worked up and end of the day still dun get my watch....

[Bono]

i'm almost always in berms n flip flops in humid spore, n so far i've been treated reasonably ok by salesppl.

on the few occasions that i have felt offended, i'll usually take it that they have had a bad childhood, lousy family upbringing and bring my biz elsewhere more deserving of my time and resources.

i've been tempted to respond w aggression @ times, but so far managed to reign in my temper. unless itz gonna b effective, why get upset n waste time talking more than necessary to them.

if they're lucky, they might see the light one day and feel embarassed abt their sorry behavior. else, gd luck to them. my life goes on...

[TTGMTIIC]

i am usually a cool cucumber type of person...but i simply cannot stand rude and the "see ppl no up" type of mentality of sales ppl ...If i ask politely for a simple 2 questions i suppose it is not too hard for the SA to answer them properly...afterall it is not a $100 nor $100000 watch i am enquiring on...however it is my blood and sweat $$$...i like to confirm i really like the piece that i am interested at the moment before i fork out any moolah...

i meant how long it takes to ans 2 or 3 questions or to take out the watch from the showcase...and best of all the entire shop is empty and void of people lest the sales ppl in there...

totally agree...