An experience to remember

[Oceanklassik]

It is not just Singapore. It happens at any other places. I experienced it during my recent trip to Macau. Also on my previous trips to the US. Dressed in bermudas and t-shirt, I was ignored at a ROLEX boutique in Macau. And then, I was warmly accepted/treated at a TAG Heuer and Panerai boutique, also in Macau.

IMO, perception of what is rude/polite, etc, also varies from person to person. Each has his/her own level of acceptance of treatment from retailers. I've heard some customers prefer to be left alone to browse around in a shop, while others prefer to be served. So where's the balance? There has to be a reasonable standard of service quality, of course.

So the bottom line is, service, good or bad, varies from person to person and can and will always happen anywhere, not only Singapore, or as a matter of fact, Hobbylink or Sam, but at any other countries/states/cities/towns.

[zidaneong]

I also share something too, when i used to be a mystery shopper, i like to dress in bermudas, normal t-shirt and sandals, then the service i gt are....., then dressed up= very diff. That's how poor SG customer service sometimes...

[Davisone]

ask whr they get their watches frm n u will all noe wat i mean

where they get their watches??

[rogerlee12]

Hi Boon,

Can PM me also where you got your GMT-IIc from and price. Tks.

[Caliber]

ask whr they get their watches frm n u will all noe wat i mean

[giromax]

Bro boon, can pm me the detail too...

Pm send

[newbie09]

Bro boon, can pm me the detail too...

[newbie09]

Actually, I know Sam Cheng personally since my R.C. cars hobby days. That was a long way back. He is not as bad as some bros mentioned here lah. Always remember that Sam's got a business to run and overhead costs to cover too.

That does not means that he can do that to the customer, as they r the 1 that provide $$ for this surviver...

[Seventh Son]

Actually, I know Sam Cheng personally since my R.C. cars hobby days. That was a long way back. He is not as bad as some bros mentioned here lah. Always remember that Sam's got a business to run and overhead costs to cover too.

[duckling]

Hi Boon,

Can PM me the price & place you bought the GMT IIc?

Thanks!

[feilong108]

hehehe...i dunno kana snubbed how many times liao...i lost count of my encounters....well...it is not my losses lar...that is why i also get my pieces from our bros right here in our forum....get watch and a new watch buddy at the same time....kill both birds with 1 stone....

[commoner]

i remember kena snubbed by the retails folks in one of the watch shops in millenia walk, wearing giorando, bermudas and track shoes. I had more than $5000 cash in my pocket that time to buy IWC, and the sales people were so snobbish, i ended up buying my DJ in peninsula Lee Chay,,,,,

the boutiques in RC also not much better le if you happen to dress down,,,, but Ion so far very friendly and helpful,,,,,,,,,,,

[rh1667]

Bro Feilong,

Better then me. i wear bermuda with sandal only.....

[feilong108]

i wear tshirt and jeans for almost 99% of the time...hehehe....worse part is i love ULU Brands....Most of the sales ppl in Local Ads will treat me as transparent glass....

[rh1667]

for my case personally, i am usually extremely dressed down aka cheap tshirt and jeans combo...so if the sales person decided that i am a tire kicker or time waster....he/she decided to be nasty or standoffish to me i will simply walk off...i used to be in retail sales previously and i have learnt not to judge a person by wad shoes,belt,watch,car or clothes he/she wearing...

same same, i also like to dress down and be casual on my rest day or weekend; i am the one buying, not my clothes...ha ha