Q & A : Servicing Panerai Watches

[Dannyboyz]

Better not....later give her the wrong impression :-P


Cheers

[seiko.citizen]

next time go in get her number, then can call her up to talk anytime

[Dannyboyz]

Just went to Richemont to punch an additional hole on my strap last week. Was attended by the lady on the extreme left. She was friendly and nice:-). The lady on the extreme right was serving a customer at that time. She was very professional and was friendly as well. But the guy brought about 7-8 watches for servicing at one time. So maybe the service rendered to him was different...haha... Then I saw the lady in the center counter coming out from the servicing room behind. I smile at her and said "Hi" since I went to Richemont a couple of times within the last 2 months. She did the same back to me. Wanted to talk to her but the guy next to me was talking non-stop to me about watches....hehe. So no chance to chat with her...haha.

Cheers

[Helmsley]

I see. Thanks for the advice!

[pegasi]

But seriously...

In general there are two schools of thought:

1. Send in every 5 years or so
2. Wait till the watch stops working or becomes significantly inaccurate

I belong to the last group.

[pegasi]

No need to worry about that.

The way I see it...you would flip the watch way before it is due for servicing

[Oceanklassik]

For your new Pam 104? Maybe 4-5 yrs ba.

[Helmsley]

Pam Servicing Frequency

Hi, i'm a new Pam owner. May I know how long can the watch last before I need it to send it for servicing? Thanks!

[tpmmark]

thnaks guys for the reply and advice =) will call them up tomorrow.

[leeye]

Compared to a polishing job, the complete movement servicing sounds more reasonable. But alas, it is still going to add quite a bit to the watch ownership.

errr.................the $500 servicing cost is only for a base movement. more complicated in-house movement will cost you double.

[PeeCeeBee]

complete movement servicing will cost you around $500. kekeke

Compared to a polishing job, the complete movement servicing sounds more reasonable. But alas, it is still going to add quite a bit to the watch ownership.

[GregoryHouse]

Is there such a thing as a watch spa? where they polish, service and probably throw in some "specials".. HAHAHA

[leeye]

That's a hefty sum of money charged for polishing. Really makes me think twice about buying watches in the future.

complete movement servicing will cost you around $500. kekeke

[PeeCeeBee]

Just got my watch back.. No attitude from frenly face.. She must be reading this thread. Hahaha. They actually got back to me via SMS and it was done within 2 working days. Polishing is 340 bucks.

That's a hefty sum of money charged for polishing. Really makes me think twice about buying watches in the future.

[Dannyboyz]

Of course you can bro. Just to make sure that they are on their toes. Usually they will give themselves ample time to do their job. So if you follow up closely with them, you should be able to get back your watch within the shortest possible time:-).

Cheers

Guys i hav a question. When ur watch is at richemont for servicing, do u usually wait till 6 or 8 wks as they told u and wait for them to call? Is it ok for customers to call them like once every wk to check on their status?
Thanks for any clarify.