Q & A : Servicing Panerai Watches

[satch]

i believe there should be some course of action available to watch owner to recover his/her losses from the 3rd party service centre...

if i was to send my watch to a reputable 3rd party service centre, i would expect a certain degree of security system and insurance coverage in place... it would make business sense to pay for both if you're a serious businessman...

in a best case scenario, i would expect the service centre's insurance payout to cover all my losses, or at worse cover part of my losses...

Thanks for sharing your view. I'm on the same page with u. But just wondering whether is this specifically covered under common law? I'm not legally trained so don't really know. If the workshop's liability is clearly spelt out in a document that both parties sign before sending in the watch, I guess it's ok but my thoughts is the workshop would likely have a capped liability to safeguard its business interest. Even if insured, it really depends on how much insurance coverage purchased by the workshop. If a few customers send in 100k RM pieces but workshop only has say 200k insurance coverage, it's not enough to payout.

I guess we might all say that these type of things are rare in sg, but then again we never know.

[clokwerk oranje]

Why dont u get your watch insured then send to service

Above post makes even less sense than your previous one.

[clokwerk oranje]

no recourse from the shop owner
eg if u park your car at a carpark and get stolen, does the carpark owner need to pay your losses?

from a legal pov or just your opinion?

and your car/carpark analogy does not really apply in the scenario... if my car get's stolen, i would first look to my insurer for my insurance claim... if there's proven negligience on the carpark owner's part, then it would be my insurer's job to pursue it with carpark owner, after settling my claim...

[clokwerk oranje]

Just a general question. If I leave my watch at a third party servicing center and it gets burglared and my watch stolen, what recourse can I seek?

i believe there should be some course of action available to watch owner to recover his/her losses from the 3rd party service centre...

if i was to send my watch to a reputable 3rd party service centre, i would expect a certain degree of security system and insurance coverage in place... it would make business sense to pay for both if you're a serious businessman...

in a best case scenario, i would expect the service centre's insurance payout to cover all my losses, or at worse cover part of my losses...

[one2ten]

Not sure about the cost but ** does come highly recommended

Cheers, I think the system block the named...
Anyway, on second thought, guess sending it in to the authorised service centre would be a safer bet

[satch]

no recourse from the shop owner
eg if u park your car at a carpark and get stolen, does the carpark owner need to pay your losses?

If it was Richmond or RSC would they take responsibility?

[satch]

Just a general question. If I leave my watch at a third party servicing center and it gets burglared and my watch stolen, what recourse can I seek?

[ac_wong75]

Not sure about the cost but ** does come highly recommended

[one2ten]

Think the important thing is there an ad stamp if not that warranty is good as void
They will dated it once u send it for servicing tat was what happen to mine as my warranty was undated as well

i would leave the book blank and save the 2yr warranty
the calibration (if i understand you correctly you mean regulating the watch) can be done by third party repair shop at a small fee

thanks for both your reply,
is a model with in-house movement.
how much i'm looking at if regulate by third party? and any recommendation? jwwatch?

[ac_wong75]

Think the important thing is there an ad stamp if not that warranty is good as void
They will dated it once u send it for servicing tat was what happen to mine as my warranty was undated as well

[one2ten]

Hi guys, sorry for hijacking this thread,
If I wish to calibrate my N-series, but warranty booklet UN-dated and UN-named, will ion boutique take my watch? Or I should hand-fill the date myself before sending in?

[orion]

I just hope that couple of years down the road, outside watchmakers will be able to service panerai's in-house movement...

[lfcd66]

I thought so as well. They charge between the range of $700 - $800 iirc..Similar to Rolex..

[bearbearfury]

full service includes polishing. I paid for S$250-ish for my pam 270.

so cheap? errrr... i tot it was at least 500...

[nimm12]

yes, 1yr warranty by service center

BTW, if a out of warranty PAM is serviced in Richemont, is a warranty period provided afterwards?