Rolex Service Center info

[feilong108]

Regulation is F.O.C within warr period

[BAR_Honda]

Dear bros, would like to check...

My local AD watch is still under warranty. Its running a bit fast and I want to send it in to RSC for regulation. Do I have to pay RSC to regulate my watch?

[Oceanklassik]

Hi All,

I just send for verification yesterday at RSC and I must say I'm impressed! Watch is ready by 45mins!

But the thing is, they no longer give you a verification cert and only will inform you verbally. As for the minor scratches and all, I notice a couple of fine hair-line scratch on it after verifying. No big issue as I'm not a fussy dude.

Cheerios

And was any cost incurred for a 'nod' only?

[seiko.citizen]

as much as i believe they will take reasonable steps to take care; scratches will be unavoidable and will happen regardless.

[invisibleman]

Hi All,

I just send for verification yesterday at RSC and I must say I'm impressed! Watch is ready by 45mins!

But the thing is, they no longer give you a verification cert and only will inform you verbally. As for the minor scratches and all, I notice a couple of fine hair-line scratch on it after verifying. No big issue as I'm not a fussy dude.

Cheerios

[WristPresence]

Got a question.

For authentication, is there a chance they will leave minor scratches on the watch?

Im concerned as I saw the replies on this thread saying their workmanship not up to standard

[Siao_Gu]

Will RSC do only polishing service to remove scratches?

If yes, how much will they charge?

Thanks.

[feilong108]

the servicing comes with 2 years warr....

[Fhfoomelaka]

Intending to buy a second hand sub ND, call up RSC to ask for quote if were to service a 5 years ++ old watch and the reply is $720 min.
Wow, looks like better save some more to fund a new watch better.

[askquek]

Hello all,

Just bought my GMT2 in Dec 2010. Has been wearing it since then and noticed some scratches on the links.... (painful).... thou of sending it for polishing. Will there be any "dis-advantage" in polishing the watch, such as depreciate in value,etc?

By the way, when should I send the watch for servicing?

Thanks,

[skyhook]

Went at 10am + and was second in the line today. Able to get it back within 1hr. If you go in the evening, u need to wait til the next day.

[Ryan289]

Thanks. I can do 10am. Just wanted to make sure in case I go there and they tell me I need to fix an appointment.

[DM101]

Can bros here advise how long does it take to get watch authenticated and do we need to call and fix an appointment for this? Thanks.

How long depends on queue. If don't want to wait go at 10am to be the first one in :-)

Takes at least 30 mins to authenticate a watch

No, it is walk-in, they don't take appointment.. u are not seeing a doctor

[Ryan289]

Can bros here advise how long does it take to get watch authenticated and do we need to call and fix an appointment for this? Thanks.

[damienloh]

I sent in mine yesterday, request for a complete overhaul, the lady told me about $790 i think, i said ok. She then bring it in, she first asked me how old is my watch, i told her M series, waited for around 10mins was told the watch is still new. Same lady who always attend to me, told me technician find nothing wrong with it. Told her i just needed a regular service, was told too early.

I personally find that its better to bring it down to check rather assuming there's nothing wrong, something related to the movement it will cost quite a bit.