Q & A : Servicing Panerai Watches

[ac_wong75]

Think the important thing is there an ad stamp if not that warranty is good as void
They will dated it once u send it for servicing tat was what happen to mine as my warranty was undated as well

[one2ten]

Think the important thing is there an ad stamp if not that warranty is good as void
They will dated it once u send it for servicing tat was what happen to mine as my warranty was undated as well

i would leave the book blank and save the 2yr warranty
the calibration (if i understand you correctly you mean regulating the watch) can be done by third party repair shop at a small fee

thanks for both your reply,
is a model with in-house movement.
how much i'm looking at if regulate by third party? and any recommendation? jwwatch?

[ac_wong75]

Not sure about the cost but ** does come highly recommended

[satch]

Just a general question. If I leave my watch at a third party servicing center and it gets burglared and my watch stolen, what recourse can I seek?

[satch]

no recourse from the shop owner
eg if u park your car at a carpark and get stolen, does the carpark owner need to pay your losses?

If it was Richmond or RSC would they take responsibility?

[one2ten]

Not sure about the cost but ** does come highly recommended

Cheers, I think the system block the named...
Anyway, on second thought, guess sending it in to the authorised service centre would be a safer bet

[clokwerk oranje]

Just a general question. If I leave my watch at a third party servicing center and it gets burglared and my watch stolen, what recourse can I seek?

i believe there should be some course of action available to watch owner to recover his/her losses from the 3rd party service centre...

if i was to send my watch to a reputable 3rd party service centre, i would expect a certain degree of security system and insurance coverage in place... it would make business sense to pay for both if you're a serious businessman...

in a best case scenario, i would expect the service centre's insurance payout to cover all my losses, or at worse cover part of my losses...

[clokwerk oranje]

no recourse from the shop owner
eg if u park your car at a carpark and get stolen, does the carpark owner need to pay your losses?

from a legal pov or just your opinion?

and your car/carpark analogy does not really apply in the scenario... if my car get's stolen, i would first look to my insurer for my insurance claim... if there's proven negligience on the carpark owner's part, then it would be my insurer's job to pursue it with carpark owner, after settling my claim...

[clokwerk oranje]

Why dont u get your watch insured then send to service

Above post makes even less sense than your previous one.

[satch]

i believe there should be some course of action available to watch owner to recover his/her losses from the 3rd party service centre...

if i was to send my watch to a reputable 3rd party service centre, i would expect a certain degree of security system and insurance coverage in place... it would make business sense to pay for both if you're a serious businessman...

in a best case scenario, i would expect the service centre's insurance payout to cover all my losses, or at worse cover part of my losses...

Thanks for sharing your view. I'm on the same page with u. But just wondering whether is this specifically covered under common law? I'm not legally trained so don't really know. If the workshop's liability is clearly spelt out in a document that both parties sign before sending in the watch, I guess it's ok but my thoughts is the workshop would likely have a capped liability to safeguard its business interest. Even if insured, it really depends on how much insurance coverage purchased by the workshop. If a few customers send in 100k RM pieces but workshop only has say 200k insurance coverage, it's not enough to payout.

I guess we might all say that these type of things are rare in sg, but then again we never know.

[satch]

Why dont u get your watch insured then send to service

I know lloyds will insure almost anything under the sun but the cost of insurance is a question mark lol

But still, I don't think insurance company will cover that risk if owner decides to send in the watch to an unauthorised service center, no matter how good the reputation may be.

[clokwerk oranje]

Thanks for sharing your view. I'm on the same page with u. But just wondering whether is this specifically covered under common law? I'm not legally trained so don't really know. If the workshop's liability is clearly spelt out in a document that both parties sign before sending in the watch, I guess it's ok but my thoughts is the workshop would likely have a capped liability to safeguard its business interest. Even if insured, it really depends on how much insurance coverage purchased by the workshop. If a few customers send in 100k RM pieces but workshop only has say 200k insurance coverage, it's not enough to payout.

I guess we might all say that these type of things are rare in sg, but then again we never know.

i don't think there is a any specific law covering for such a scenario that you've painted... then again, if the service centre's insurance payout is not enough to cover your losses fully, there's an option to pursue a civil suit against the service centre... albeit a more expensive option, with only the lawyers involved guaranteed a winning outcome...

in any case, most 3rd-party service centres will have no problem accepting watches with easy to find parts for full-servicing, ie. ETA, Rolex movements...

however, for watches with in-house movement with parts that are not easily sourced, doubt that a reputable 3rd-party service centre will accept one for full-service... just for the sake of asking, i've asked one 3rd-party service centre if he was able to carry out full-servicing on a PAM with in-house movement, he replied categorically that he's not able to source for replacement parts...

[clokwerk oranje]

no point avoiding the question by claiming ignorance
you quoted the example of car insurance against theft in carpark
why cant you get your watch insured against theft as well?

what i said was your car/carpark analogy did not apply in the scenario, which you were using to justify your view on no recourse for recovery of losses due to burglary at a 3rd-party service centre... so can you now honestly say that there is no recourse for recovery of losses as per scenario painted?

yes you can insure watch against theft, but is there such a thing as a "public watchpark" specifically built for watches, where you can leave your watch while you go about running errands? is there such an insurance policy that covers such scenario? it just boggles my mind...

[clokwerk oranje]

a theft is a theft, nothing to do with car park or 'watch park'
what on earth is a 'watch park' anyways?
you seem confused by yourself
you leave your car in carpark, you leave your watch in a service center - either one lost, your insurer will go after the carpark owner, or the service center owner, whichever applicable
comprehend?

btw this topic is about servicing panerai, dont go OT with 'watch park'

Actually you were the one who went OT with the inappropriate car & carpark analogy.

I've already addressed satch on his concerns, and he seem to concur with my view.

I was never confused or pleading ignorance, only you seem to have a problem when someone points out that you were wrong. So I would understand you trying to finagle a way out...

In regards to getting your watch insured and getting your insurer to pay you and then them going after the service centre for recovery, that may very well not happen... Your insurer may not even compensate you depending on your policy's terms...

You're the one who is not comprehending that car insurance & watch insurance are not similar & does not work the same way... A theft is a theft, but it still need to meet the terms of the watch insurance policy, otherwise it can be classed as policy holder's negligence and no compensation due... Nothing personal... Peace out...

[clokwerk oranje]

no trolling, no OT

your original post that set off our discourse is by definition trolling and being OT... it made a false allegation and using an out of place analogy to support that allegation...

no recourse from the shop owner
eg if u park your car at a carpark and get stolen, does the carpark owner need to pay your losses?

i was hoping that we could have a mature and thoughtful discourse and twice during my posts, i pointed out that your original post was wrong and was waiting for you to either acknowledge it or expound on it... but you chose to skirt around or ignore it, while picking on some other points that bring our discussion off-tangent...

what i wanted to say during our discourse, that there is some level of security in sending watches for servicing at 3rd-party service centre and there are avenues for recovery of losses... and i believe that it is still on topic...

this is my final interaction with you here cos you have shown that you are not capable of carrying out a mature and thoughful discussion... post less and process before you post... peace out...