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Advisory : Ceramic Bezel Durability

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  • #76
    Originally posted by psee View Post
    Really scary! And all this while, I was under the impression that RSC's charges are relatively more reasonable than those by some other authorised svc ctrs ...
    They used to be more reasonable until this yr....
    Current:
    No More Liao...

    Comment


    • #77
      Watch servicing is a lucrcative biz..
      They squeeze every cent out of u!
      Rolex is flooded in the watch trade.. Almost everyone owns a Rolex..
      They service the watches n collect $$$ like mad liao!

      Comment


      • #78
        they need to feed the aunties there too... wahahaha...

        pay so much yet consumers still need to tolerate the attitudes of those aunties who act as if they own the rolex company...

        Comment


        • #79
          the aunties there wear kim kim with diamonds DJ

          Comment


          • #80
            ha ha.... sportee brings up "Customer service in Singapore" issue again... So ROLEX is a big name, big corp and their customer service level is also so so.... why? good question... but I must say their watchmakers are very efficient... on the other hand, AP ladies are very polite, no attitudes, but once you sent in a watch, you must wait and wait and those AP ladies there can only smile at you but can't tell you exactly when you can get back your watch....


            Originally posted by sportee View Post
            they need to feed the aunties there too... wahahaha...

            pay so much yet consumers still need to tolerate the attitudes of those aunties who act as if they own the rolex company...

            Comment


            • #81
              Understand that a number of Tech staff left the company, cos of low wages...don't know how true is it, for beginner the starting pay is only S$1000 or less and for experience tech their max pay is S$1800...currently there are only a hand full of old birds around and are unable to cope with the backlog, that's the reason why the waiting time is longer, and maybe because of this factor the repair cost is so much higher now.

              Really hope this is not true....if it's they have to do something now before all the old experience uncles retired. By then, all watches that we sent in will have to be ship to Swiss for overhaul/repair/polish. Hence, the waiting time maybe 6 to 12 months time and cost could be more than S$2000 exclude parts....

              Let's pray the above is not true

              Comment


              • #82
                Originally posted by SamGMT View Post
                Understand that a number of Tech staff left the company, cos of low wages...don't know how true is it, for beginner the starting pay is only S$1000 or less and for experience tech their max pay is S$1800...currently there are only a hand full of old birds around and are unable to cope with the backlog, that's the reason why the waiting time is longer, and maybe because of this factor the repair cost is so much higher now.

                Really hope this is not true....if it's they have to do something now before all the old experience uncles retired. By then, all watches that we sent in will have to be ship to Swiss for overhaul/repair/polish. Hence, the waiting time maybe 6 to 12 months time and cost could be more than S$2000 exclude parts....

                Let's pray the above is not true
                it a private company, just go acra buy their financial statement take a look how profitable the company is... lol
                20 April 2010 - V series 116520 (black)
                23 April 2010 - V series 16610LV
                30 June 2011 - G series 116610LV
                14 February 2015 - Random series 116710BLNR

                Comment


                • #83
                  Originally posted by 116520wanabe View Post
                  it a private company, just go acra buy their financial statement take a look how profitable the company is... lol
                  in most cases those profitable companies don't pay their back end support team handsomely

                  Comment


                  • #84
                    Originally posted by SamGMT View Post
                    Understand that a number of Tech staff left the company, cos of low wages...don't know how true is it, for beginner the starting pay is only S$1000 or less and for experience tech their max pay is S$1800...currently there are only a hand full of old birds around and are unable to cope with the backlog, that's the reason why the waiting time is longer, and maybe because of this factor the repair cost is so much higher now.

                    Really hope this is not true....if it's they have to do something now before all the old experience uncles retired. By then, all watches that we sent in will have to be ship to Swiss for overhaul/repair/polish. Hence, the waiting time maybe 6 to 12 months time and cost could be more than S$2000 exclude parts....

                    Let's pray the above is not true

                    Earn buckets but pay out less than peanuts.

                    You probably earn more by working at McDonalds. WTF?

                    Employees and consumers at the losing end.

                    Was definitely shocked by the $900-$1k service charges mentioned at the start of this thread.

                    Do the service charges at RSC vary according to model?

                    How about charges for Submariner Date and Explorer?
                    It is during our darkest moments that we must focus to see the light.
                    Aristotle Onassis

                    Your present circumstances don't determine where you can go; they merely determine where you start.
                    Nido Qubein

                    I can't change the direction of the wind, but I can adjust my sails to always reach my destination.
                    Jimmy Dean

                    Comment


                    • #85
                      Originally posted by SamGMT View Post

                      Really hope this is not true....if it's they have to do something now before all the old experience uncles retired. By then, all watches that we sent in will have to be ship to Swiss for overhaul/repair/polish. Hence, the waiting time maybe 6 to 12 months time and cost could be more than S$2000 exclude parts....
                      I am actually more worried if they will get in more and more inexperienced ones, pay them less and use them to service the watches locally ....thus reducing the quality of the service here.

                      I hope this does not happen..... fingers crossed..

                      Comment


                      • #86
                        Originally posted by blingking View Post
                        Earn buckets but pay out less than peanuts.

                        You probably earn more by working at McDonalds. WTF?

                        Employees and consumers at the losing end.

                        Was definitely shocked by the $900-$1k service charges mentioned at the start of this thread.

                        Do the service charges at RSC vary according to model?

                        How about charges for Submariner Date and Explorer?
                        Explorer II $780 not including parts...
                        Current:
                        No More Liao...

                        Comment


                        • #87
                          Originally posted by SamGMT View Post
                          ...to replace 1 damn cell in RSC cost S$60!
                          What is a "cell" ?

                          Comment


                          • #88
                            Originally posted by DM101 View Post
                            What is a "cell" ?
                            battery?
                            Audemars Piguet Ball Bell&Ross Cartier IWC Longines Omega Panerai Rolex Sinn Tissot

                            Alba Casio Citizen Roox Seiko

                            Wanted to add PP but bo lui

                            Comment


                            • #89
                              Originally posted by SamGMT View Post
                              Understand that a number of Tech staff left the company, cos of low wages...don't know how true is it, for beginner the starting pay is only S$1000 or less and for experience tech their max pay is S$1800...currently there are only a hand full of old birds around and are unable to cope with the backlog, that's the reason why the waiting time is longer, and maybe because of this factor the repair cost is so much higher now.

                              Really hope this is not true....if it's they have to do something now before all the old experience uncles retired. By then, all watches that we sent in will have to be ship to Swiss for overhaul/repair/polish. Hence, the waiting time maybe 6 to 12 months time and cost could be more than S$2000 exclude parts....

                              Let's pray the above is not true

                              it's a myth!

                              Comment


                              • #90
                                Originally posted by blingking View Post
                                Earn buckets but pay out less than peanuts.

                                You probably earn more by working at McDonalds. WTF?

                                Employees and consumers at the losing end.

                                Was definitely shocked by the $900-$1k service charges mentioned at the start of this thread.

                                Do the service charges at RSC vary according to model?

                                How about charges for Submariner Date and Explorer?
                                Yes, there're different charges for different models. the lady at the counter flipped to a few pages where I saw different charges for each different model.

                                All charges exclude parts.

                                The worst thing is I am still a month away from collecting them back!
                                Jon

                                Comment

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